Fuel Fitness Tallahassee

Update: I'm updating my former review because of the trainer Matt. After my first review they called me and I gave them another chance because of their prices. But I stayed (for about 2 months now) because Matt is an amazing trainer. He's kind, funny, and patient but most importantly I've made improvements with him. I think the other trainers are great too from what I can tell. The equipment here is not the newest or nicest but they have everything you need to get the job done which is all I care about. There have been improvements like a new gym floor where needed. I think the gym is headed in the right direction.Original Review:What the heck is going on at this gym? I made a 9 am appointment this morning and no staff is here. While I was here briefly, someone else walked in to try to see staff because he'd signed up for a class this weekend but no one was here when he came. The phone only rings to a cell phone sitting on the empty desk. They evidently aren't trying to get any more business.

Rodger absolutely makes this gym the best in Tallahassee, he is always friendly and personable every single day. Facility is spotless, great selection of equipment. Highly recommend, thanks Raj!

Edit below the original:I would rate no stars but that’s not an option and I don’t recommend going here and to take your money elsewhere. Here is why I say this: I had a 30 minute free personal training appointment with a trainer, and when I showed up, the man who let me in said no one was here and to wait. I waited for the 30 minutes I was supposed have the appointment for. No one showed up, no one bothered to check on me if I needed anything, no one was even stationed at the front desk. The same guy that had told me to wait had left and said that they hope someone shows up. I was coming here in hopes to see if this gym was going to work for me since it was so close to home. Looks like I wont be and will be taking my money and time elsewhere. Seems if you’re not a member already the company doesn’t care about you. I am very disappointed with the professionalism and the company for not having a substitute trainer or even calling to cancel or reschedule.Edit: The general manager called and explained to me the reason why no one was there for my appointment. It was due to a scheduling conflict with an old system they didn't know existed since the ownership changed in January. Apparently, the schedule I had put in didn't show up in an email, so they didn't know I was coming. If they had, they would've called me hours prior to the appointment and would've been waiting on me. I appreciate the call and explanation from the GM and I understand that it wasn't entirely their fault, but it will still take some time for me to see if I should come back.

I called Fuel with a billing problem, long story short, no fault of mine or Fuel Fitness. Manager Roger Mills went above and beyond to professionally, courteously and expertly assist in solving this mishap. A mishap that would have cost me hundreds of dollars and damage my credit score.Roger worked on a solution for days, keeping my updated along the way. The entire time, Roger was upbeat positive and reassuring.I've managed teams at the corporate level. Roger's work ethic and customer service skills are a rare find. People like Roger Mills make the entire team better, raising the bar by example.Thank you Roger for your services and congratulations Fuel for having such a dedicated member as a teammate.Thanks again,Jerry Hannahs

I would recommend this gym to anyone with anxiety. It’s private and clean and everyone is pretty friendly. The owner Rodger Mills (I hope I’m remembering correctly) is so great. He helped me cancel my membership when moving to different states. He personally canceled it for me because the old company they were using for cancellations ran me around in circles. I was explaining my frustrations to him and he reassured me that the problem would be fixed. He did! My payments were all paid out, he canceled my membership with no weird fees, and he was friendly while doing so. I trust the owners care about their business and customers. I would check this place out if you’re looking.

Was lied to when joining about cancellation policy . Got billked out of months of membership fees trying cancel. They required I email for cancelation application then endless runaround . Not to mention the staff was worthless while there. Don't buy their BS.

I joined Fuel Fitness after being fairly sedentary throughout the pandemic and feeling like I gained weight and lost a lot of strength. I’m also a senior so aging was working against me too. The staff has been wonderful and welcoming. I decided to work with a trainer to get me started and Jasmine is fabulous. I’ve made s lot of progress and I feel soooo much better. Jasmine has done the perfect amount of pushing and challenging to keep me going and not quit (which I tend to do when I feel overwhelmed). The gym is small and a little dated but it works perfectly for me. The equipment is clean and well maintained. Roger, the manager is pretty much always there and addresses any issues quickly. It’s quite the family environment and I always feel comfortable and safe while working out. I’m a happy Fuel family member!

Honestly the best gym for both the money & atmosphere. 🤘🏼 Small (but not claustrophobic feeling), not packed with a ton of college kids or older folks who hog the weights/machines for a ridiculous amount of time, & it’s 24/7 so it matches my needs for what I look for in a gym. Hidden gem, 13/10 would recommend. …

Fuel fitness has everything you need to get a good workout in. Fitness and weight lifting, you’ll get a great workout in. They play great music and the staff is very friendly and helpful. Shoutout to Mason who was very helpful.

The workouts are killer and the atmosphere is amazing! The group really pushes you to go just a little bit further. The staff is also great and is there to help you no matter what. I lost 9 pounds in just the first week with just their 30 min workouts and the meal plans!! I had to stop my 6 week challenge due to health reasons and I am bummed because I know that if i would have stuck with it I would have gotten to the goal!! I will be back and highly recommend this place!!!!!