Planet Fitness

Decent place to work out!!

Clean facility with friendly staff. Convenient with updated equipment.

Great place to work outThe staff at Capital Circle SE are so friendly.

Why is there no Fox News on any of the TV’s? Every time I go, I ask the same question and I was told today that it is a corporate decision. Why is this? You have all the other cable networks but Fox.

After the pandemic I rejoined Planet Fitness at the black club level, which costs more, 25 dollars a month versus a 10 dollar basic membership. My dad lived in South Florida and my upgraded membership meant that I could go to any Planet Fitness. The 10 dollar membership means you can only go to your home gym.After my dad died I didn't really have the same need to go down there as often, and so I downgraded my membership to the basic level and made the nearest gym my home club.In the 6 or 7 months since, the gym that I selected as my home club has fallen into an unacceptable level of neglect. I've learned this week that there is no actual manager at that club and that is has been run by some sort of corporate entity for a while. The one or two employees over that seem to care at least a little are being dragged down byWhen I went in to cancel my membership I gave myself 2 guidelines: Don't be confrontational and don't volunteer any information. Only tell them why I was leaving if they asked. They didn't. A young woman who needed assistance tried to void me out. The "acting manager" berated her in front of other employees and customers, and took an aggressive posture with me. Good riddance.My situation was passed on to Monica, the manager at another Tallahassee Planet Fitness. She was nice enough initially. It was during my first conversation with her when she let it slip that even though my membership had been downgraded months before, and the app on my phone reflected my basic 10 dollar a month membership, they had been drafting my bank account for the upgraded membership the whole time. Now, I should have caught that, but I didn't. Nevertheless I did some math and figured Planet Fitness had overcharged me roughly 100 dollars. Monica showered me with excuses but assured me that they would return the money they had taken from me.I was reassured enough by Monica of Planet Fitness that I agreed to give her some time to get my money back to me. I called her a few days later. Not only did they not return my money, but I discovered, while I was on the phone, that they had drafted my account twice more that day! That I didn't get arrested that day is starting to sound like quite an accomplishment, isn't it.But this is what Planet Fitness does. I'm lucky that as an honorably discharged veteran ( I don't drink, so the opportunity to play the "veteran" card is appreciated), and my bank is exclusive to veterans, and they do a good job protecting us. As I was speaking to a representative from my bank to dispute multiple charges and get a stop payment on Planet Fitness, he recounted his own Planet Fitness frustrations.So I have a good bank. Two weeks later Planet Fitness has not returned my money, even after promising the cop that they would. I'll get my money eventually, and I will share this story as often as I can, wherever I can. And rest assured I only gave you the two most egregious examples of how bad that place is. There are plenty of others.I'm aware of libel laws, and trust me that everything I said here is honest and unembellished, and documented. Hell, the picture of the bank statement isn't even mine. I just found it online and posted it as evidence that Planet Fitness is a dishonest company.I had already joined a new gym by the time I canceled my Planet Fitness membership. I joined YouFit, which I think is a chain. 100 percent a better experience, and they gave me a Veteran's discount. Five dollars a month. Planet Fitness seemingly hates veterans, and everybody else.-this was edited from my FB post. You can see a more detailed description of my experiences there.

Became increasingly busy with few machines to use and little space to move. - couldn't use cash for a $2 water👀 …

I have not been to this gym in over 480 days I have asked multiple times for my membership to be cancelled but they won’t cancel it how can you force someone to keep paying for something they don’t use. I’m getting a lawyer tired of these multimillion dollar companies forcing people to make them richer I will never step foot in there doors again 🤬😡

Really nice place to work out....great customer service 👌....nice and clean place to work out...all equipment in one place and always fun to be at planet fitness...staff clean and sanitized the equipment and make sure that members are taken care for their needs. There is no issue so far. Love to work out at Planet Fitness. …

staff is so nice and helpful everything is clean love this gym

On 4-23-2023 no hot water for showers at this location