Club Pilates

Very disappointed in the lack of communication and professionalism at this location, was over and incorrectly charged for 3 months. After they attempted to correct this, was told the account was frozen for two month then was overcharged again for an additional 2 months. They still have to refund $109 for a incorrectly charged month. Has stopped responding to requests and phone calls in which phone call are never answered always sent to voicemail.

Great instructors and classes but pay close attention to your bank statements!!! WARNING. - always having to dispute $10 no show charges.

Finally decided it's time to prioritize me and Pilates is the ticket! This is a great club and the instructors are very good, patient, and knowledgeable. Highly recommend!

Love this place Pilates has targeted muscles I forgot I had. Very low impact and just wat I needed to Jumpstart my fitness routine again.

I joined only just days shy of 1 month ago. I love this place and so glad I joined. Every single instructor is super friendly and nice. Great energy in every class and truly the greatest full body workout I’ve done. I go 5-6 days a week and not one class has been the same. I recommend to everyone!

I absolutely love this place! It has done wonders for my back. Like any business these days, navigating COVID has been challenging but overall I think they are fantastic - shout out to all the fantastic instructors!

I joined over 3 months ago and love it. Being over 50 and on the heavy side , my balance and and flexibility have improved quite a bit. I wish I would’ve waited so long to join this is a wonderful experience all of the instructors have been very helpful friendly and care about each individual in their classes. I would recommend this to everyone male female young and old wonderful!

I will only say check your bank account for an authorized charges. Don’t use their app to book classes.I was very exited to try something different. I signed up for the membership for three months, one month free. The lady at the front desk “owner” was very friendly and quick at the time to get the credit card and contract signed.The issue came after a couple of weeks enjoying the classes, instructors a very nice, I notice daily charges of $10 some more than one time. I took a few days, voicemail, notes and an email to get the money back. They need to fix their system, to many glitches. I am wondering how many clients don’t check their accounts and how much money this business is making from those un authorized charges.

I’ve signed up for an 8 package/ month membership and I couldn’t be happier! Excellent work out, fantastic instructors and a very very clean studio. Great, welcoming vibes! I’ll probably upgrade to a bigger package because I enjoy my classes so much. Definitely recommend if you are looking for a reformer class in the Brighton/Thornton area!

Updated review: Club Pilates Quebec Plaza has been very responsive and great to work with. Thank you for being willing to hear what has and has not been working and repair when necessary. You have definitely earned my loyalty!I’m extremely happy and excited that club Pilates is in the area. The instructors are great, Jenna is fabulous! It would have been nice to have a better idea of class schedules prior to signing up for unlimited classes instead when asked I told the hours that they are open, next time I will be more specific. However, I’m sure they will add more classes eventually. I have scheduled two private classes and my cc has been charged but I have yet to actually been able to take them due to lack of any solid process to confirm details. Both of those times I have showed up and there is no one to even speak to about these issues. When one has to drive 25min to get to the studio and shows up two weeks in a row for their privates to be left hanging it is extremely frustrating. My request is that a better process be put into place and that I’m able to get scheduled for a private with confidence or a refund if my first request cannot be met. Thank you!