VASA Fitness

This page is awesome. A couple of reasons for 4 instead of 5 stars.... There are some machines that are broken, and have been for over a week. The low end of the dumbbell rack is always empty. They are either just gone or spread all over the gym. There are usually a few people working, so they should be able to reorganize the weights. Just my opinion. Otherwise, it's a great gym.

Besides the mortar shell sized pot hole in the parking lot and about 63% of the members lacking gym etiquette (putting weights back, not picking up their messes like children) and then a good portion of free weights just missing, most likely due to just absolute incels who feel the need to steal. I’ve also come in with my own ratchet to tighten up a few things. Decent gym, just your usual people who don’t have respect for the gym.

The cleanliness and operational standards at this gym leave much to be desired. It has been observed that the gym's associates frequently wear AirPods, which may lead to a lack of attentive customer service. Additionally, the gym maintenance appears subpar, as evidenced by the persistently sticky weights and scattered equipment on the pool deck and sauna area. Finding the appropriate weight range, particularly in the 10-30 pound range, can prove to be a challenge, often due to equipment misuse for non-fitness purposes. Furthermore, it has come to my attention that attempts to request a gym cleaning from the attendants have been met with indifference, as they appear to ignore such requests. This lack of responsiveness further contributes to the overall dissatisfaction with the gym's maintenance and customer service standards.

Biggest problem that i have with you guys is the racquetball courts reservations. Who knew that reserving a court is soo hard. VASA double booked us all the time with other people and then instead of fixing the issue they went and got rid of reservations. Seriously.......... thats how you solve a problem instead of coming up with a better reservation system. So now there is no way of knowing if you get to play because courts could be taken and then you have to wait. Anyways im done with you guys ill go play someplace else.

The Thornton staff continued to double and triple book the racquetball courts, so rather than implementing a better scheduling system, they got rid of it and now they don’t have a scheduling system at all. Now, you have no idea if courts are available until you get there. Is it laziness or incompetence that they can’t figure out how to schedule 2 racquetball courts??? What a joke!

This is the second or third week in a row that the tanning booths have been broken. The last time I asked they said there is no date on when they will be repaired. I'm going to Cancun next week and I wanted to get a glow!

What a joke. If you survive the overcrowding, and find enough weights or machines to get a decent workout prepare to hold your breath in the locker rooms or smell the stench of who knows what in the showers. Staff doesn’t care about trash everywhere they’re too busy on their phones to even walk around and see how much of a disaster this place is. Do yourself a favor and take your $10 to any other gym, it’s gotta be better than here.

This place is always full, you always have to wait to use the machines and they still charge to cancel🤷‍♀️ …

Weights aren’t ever organized, theres trash all over, the bathroom is consistently a disaster, and the sauna seems to rarely work properly and when it does it’s just filthy. I get it’s a big gym and it may be hard to maintain, but the fact the workers just sit behind the front desk every time I’m there tells me no one cares to even try. I used to go to this location for every workout now I try to avoid it.

Worse gym ever!!! The staff is rude, they are so unprofessional!