RWJ Fitness & Wellness Center

Haven't been there for a while. Needed to burn extra calories after holiday season. I couldn't even get in to the pool. They make people swim in the same line and not allowing half of the pool to be used. Poor management.

TERRIFIC YOGA (Joe) AND GYM (AIDIS) INSTRUCTORS! And the receptionist/Front desk Staff are so patient and knowledgeable! Kudos to Patti, the coordinator of the Wellness Education Program...Superb leadership and always a variety of courses!

I went for testing on Monday, no clear directions on how everything works,thank god my wife was tested earlier and filled me in on how it works. They call you with results and if I wanted a paper copy fir my employer, I had to return. They also forgot to do the second test, so I had to return the next day.the next day , I the test was over in a half hour and while waiting I asked for a copy of yesterday's test for my employer, 3x. It's been 40 minutes and still waiting a proof of a negative test from yesterday. Crazy.POOR SERVICES

Terrible, please avoid it if you do not want to end up paying hiding fees. I tried to cancel for weeks and they always found an excuse not to see me. Then, when finally sat for canceling my membership I was punished for canceling at the last minute. Anyway, I paid whatever they told me to pay to get rid of them, but 2 weeks later I got a phone call stating that they forgot to charge me for something else. So, my advice to new customers is that if you want to have all types of aggravations go ahead with this headache!

Facility is beautiful and has some nice equipment. Very disappointing that the studios they show you on the tour cannot be used unless it is during a class. Not even for stretching or yoga. Also, several experiences of being accused of “slamming weights” while deadlifting were quite off-putting. Most staff I encountered were not the friendliest or most accommodating.

We love this gym! Great value for the money, variety of group classes, aquatic center, sauna, steam room, daycare. Personal training is amazing too. It is expensive, but absolutely worth it! So far no complaints at all! Everyone is nice and helpful. My trainer Magda is supportive and keeps workouts interesting (loved the session in the pool) Overall, 5+ stars!

Normally I have no issues at this facility butI was truly appalled on how the General Manager (Sharon) treated one of the members recently. It was on a Wednesday night and the center was quite desolate when this occurred. As I was stretching and doing mobility I noticed a individual deadlifting on the power rack platform. He was doing repetitions of 500lbs and I was impressed. He was definitely going to go up. 10-15 minutes passed and when I looked over once more to admire this individual’s strength I see a lady with blonde hair confronting him. I take out my headphones to hear what the conversation is about and to my surprise the lady is saying he’s loud and slamming the weights!? The General Manager was literally pressing the individual and maintaining no form of social distance. She even went far enough to say he shouldn’t be deadlifting this weight if he cannot put it down gently. Excuse me miss ? 99% of the population cannot even conventional deadlift 500lbs and the idea of putting it down gently ? It wouldn’t even be healthy to control a negative that’s so heavy. Especially a conventional deadlift which puts massive strain on your lower back as it is. Why are you inches from this individual telling him that he should use mats if he wants to deadlift. Not to mention these soft mats are 3-4 inches off the floor and ends up running the whole vibe of deadlifting. It’s unfortunate when the reputation of decent gyms get hampered by the behavior of the General Manager. Seems like a rude individual with no respect for fitness or members. She could of been way nicer approaching this individual. Now I am uncomfortable to make any form of noise doing any lifts. Everyone is under pressure enough wearing masks and now we have to even lift heavy objects gently? Congrats RWJ has become a more expensive version of Planet Fitness. At least at Planet Fitness the General Manager isn’t ready to jump the member. This my 1st ever negative of review I’ve wrote on a fitness facility. It was injustice.

I don't recommend the pool. Its clean but they don't give you much time to enjoy being there. Almost every time I go I see little children having private classes with the toys floating everywhere. I feel like I am at the day care facility. I love kids and I have kids myself but thats the reason when you want just to have some time for yourself and not to be packed in 6×6 swimming pool with splashing and screaming kids and rubber duckies floating along with you . Trainers act like they own this place . If its not a private class then its a ph class or aqua sculp which doesn't give you much time .

I am generally satisfied with this fitness center, however I am disappointed that they refuse to accommodate my simple requests to have a second spin bike put out in the main workout area. The spin class starts too late for me so on my cardio days I try to ride the one spin bike that is in the main workout room. The problem is that frequently there is someone else on it. Meanwhile is a whole room of bikes where every other one is off limits because of pandemic restrictions. I have asked three different employees to accommodate my needs and the other members who have the same problem but nothing has changed. I’m sure other members would appreciate this simple change also and I don’t know why nothing has been done. You would think they would want to make getting your workout in possible.

This place used to be a good quality gym worth the money they ask. Now it is absolutely an overpriced planet fitness. God forbid you do any real lifting here as it’s discouraged by staff and some members. Money is allocated for nonsense equipment that never gets used. The staff could care less about its customers and people re racking their weights. You’re constantly left with having to clean up after people. You can tell that the facility is just being ran horrendously by management. Also don’t fall for their Facebook reviews as the majority are coming from employees. Car dealerships do the same thing.