Planet Fitness at Capitol Plaza, Ewing Township, offers a clean, spacious, and well-equipped gym environment. They recently renovated, adding new equipment and improving the Black Card spa area. The facility enjoys a friendly atmosphere with helpful staff and a range of amenities including massage chairs and hydro massage beds. While the gym provides a broad array of workout machines, some patrons mention issues with gym etiquette and equipment availability during peak hours.
However, despite the positive aspects, members have raised concerns about staff professionalism and inconsistent cleaning standards. The gym's policies on cancellations and billing have also been sources of frustration for some. Overall, Planet Fitness remains a popular choice for its affordability and welcoming environment.
Pros:
- Affordable membership rates.
- Clean and spacious facility.
- Friendly and helpful staff.
- Newly renovated with updated equipment.
- Good variety of workout machines.
- Excellent amenities for Black Card members.
- Convenient location with long hours.
- Encourages a judgment-free workout environment.
- Generally well-maintained.
- Good value for money.
Cons:
- Inconsistent staff professionalism.
- Issues with cleaning standards during peak hours.
- Cancellation and billing problems.
Location / Contact
- Address: Capitol Plaza, 1560 N Olden Ave, Ewing Township, NJ 08638, United States
- Phone:+1 609-943-2548
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 70 reviews.
The address is: Capitol Plaza, 1560 N Olden Ave, Ewing Township, NJ 08638, United States .
The contact number is +1 609-943-2548
This service is listed under Gym .
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eric megargee
11 months ago
Staff interaction has gotten somewhat better, while others just ignore you. Be ready to wait for stuff and feel crowded if you go past 4pm. The equipment works well, but the customers almost never return things. The dumbells are left all over the entire gym. They also moved the bars to an area that has no place or benches to use them...makes no sense. I'm hoping they read and fix it cause the manager does care. The management has definitely stepped up, and the gym is always very clean and in good working order.
PM
11 months ago
I’d like to see less cardio equipment, more variety in other type of equipment (ab wheel, large exercise balls) - and get back to the extended hours! It’s too crowded!
Mark Madzy Madzy
11 months ago
All good especially for the price!
Jai Nae
11 months ago
I just called to cancel my membership because I haven’t been going as often. When the employee picked up the phone he literally says “yea, you can try calling Monday.. someone will be here, cuz I don’t know how to do it” … as someone who works with the public that is really an unprofessional thing to even say…y’all need to really consider hiring better workers that also know how to do their job. With all kindness.
Mudeline sylvestre
11 months ago
Unsanitary by 9 Pm they removed all spray bottles night shift specially this person that work 8/2/23 is very disrespectful and rude he does nothing but be on his phone all day long got nerve to tell me to leave instead of fixing the problem I say call the cop just to get a spray bottle they left with the bottle 15 /20 min why not take one from each station and come back get the other bottlesNot fair
Robert Harris
11 months ago
Planet Fitness of Ewing. What can I say? I've been a member there ever since it's inception. Gone through several managers, staff & renovations.At the end of the day, I'm grateful to have a Planet Fitness so close to home. I'm there 5 to 6 days a week. Sometimes twice a day.I just wish the staff worked more as a team. Often, there is no soap in the Men's room. Often, there are machines that are not operational that go unchecked for long periods of time. Some of the staff are friendly but some need more supervision. They should have staff that only clean & maintain the gym.
Bella Flor
1 year ago
Good Price, Open all day Early morning, night
Mo Moore
1 year ago
Gym is always clean, staff is friendly.
Smokey Moore
1 year ago
It is a good place but need to. Stay open 24 hours.
Nikki Dotts
1 year ago
AWESOME PLACE TO WORKOUT!! There is a young man by the name of Christian who works there and he's ABSOLUTELY GREAT! He's a fitness trainer and he was EXTREMELY PATIENT with myself & friends! THANK YOU CHRIS! I will be working out at this location for as long as GOD allows!💯 …