24 Hour Fitness located in The Plaza Shopping Center, Upland, CA, offers various fitness amenities, including a pool, sauna, and a steam room. The gym boasts spacious workout areas, numerous cardio and strength machines, and a safe, large parking lot. Friendly staff and free Wi-Fi add to the experience, making it convenient for members to have a pleasant workout. The facility sometimes lacks cleanliness, and equipment maintenance is inconsistent, impacting the user experience significantly.
While some members commend the courteous staff and updated equipment, recurring issues such as unsanitary locker rooms and inconsistent cleaning standards have been reported. Limited hours, especially on weekends and holidays, have also disappointed patrons accustomed to 24-hour access. Overall, the gym provides a comprehensive fitness environment with room for managerial and operational improvements.
Pros:
- Varied fitness amenities.
- Spacious workout areas.
- Friendly and courteous staff.
- Free Wi-Fi.
- Convenient location with ample parking.
- Updated equipment.
- Safe environment.
- Numerous strength and cardio machines.
- Good atmosphere and helpful trainers.
Cons:
- Inconsistent cleanliness.
- Limited hours of operation.
- Equipment maintenance issues.
Location / Contact
- Address: 685 W Foothill Blvd, Upland, CA 91786, United States
- Phone:+1 909-949-2422
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 685 W Foothill Blvd, Upland, CA 91786, United States .
The contact number is +1 909-949-2422
This service is listed under Gym .
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Mr.K
7 years ago
Clean place! Showers work good, coed sauna and steam rooms. Pool spa all machines and classes
Daniel Jaguar
7 years ago
Wish i could.give negative stars, these guys are thieves, they tell you your member will be on a freeze, however still charge you.... and if you wanna cancel it cost about 250.... i would suggest you go lift at a smaller gym because this corporation is corrupt and will get rich by slowly taking 36 dollars from you every month!
Vicky Gleason
7 years ago
I've been at better 24 hr. facilities and while this one is OK, it was better two years ago when I moved to the area. I have yet to see any managers making rounds. The young adults working at the desk are often in discussion with each other and I get no sort of greeting. I can live with that, but when I reported a faulty treadmill it was pretty much ignored for the next couple of weeks. One never sees staff making rounds in the pool area or showers (except the janitor). The pool area has one bench and no hangers so folks just put their big bags on the one bench leaving no seating for anyone waiting for a lane. No water extractor machine to soak up excess swimsuit water as in other 24 hour facilities. Shower drains slow or clogged. My last shower included someone's razor and hair on the drain (I always wear shoes). OK on the positive the classes are mostly fun with enthusiastic trainers. In short its relatively clean and you can go there and be totally ignored which is not always a bad thing.
Henry Jeith
8 years ago
I love 24 Hour Fitness! I cant and wont stop saying enough good things about these gym to yelpers and non yelpers. I was going to a different gym awhile back ago and I must say you cant compare the two. I start out about 6:30 in the morning,but the staff greets you with cheerful "Good Morning" hands you a clean towel and says have a great workout. The exercise machines all work fine, and if by some chance they don't, they get fixed asap. I believe they have an in-house guy who takes care of them. Most everyone who goes to the 24hours seems to be highly motivated, which kinda makes you get motivated on the days your lagging. I don't know much about the pool area but it looks clean. The weights are mostly racked, but sometimes it can be a mess but thats at later times. The personal trainers know all the know-hows, and are friendly. (don't worry feel free to ask questions) Its a wonderful place, the best investment to yourself you can make. ,
Miss Kimberly
8 years ago
My old gym closed down and gave a weeks notice, so i had to find a new gym quickly. I toured this gym and other gym (Anytime Fitness) I picked this one because it has more than one shower. I'm so glad i did. Since i'm still new here I've only had 3 visits so far. The place is clean, neatly kept and maintained. They must've recently upgraded the TVs because one other reviewer said they had old TV's and couldn't hear the sound. The cardio machines have a plug in port to plug your ear buds in and you can select the tv you want to listen to from your machine. I was really excited about this since my old gym didn't have that. All the machines (cardio and weights) are all in good working condition. The staff is helpful and the other members are friendly (I've seen a lot of smiling faces around this gym). The crowd is older folks and young peeps of different races, very well mixed crowd. I know i'm gonna be very happy here.
Leigh Anne
9 years ago
while the gym may have met our needs, the pressure to sign up for trainer sessions was intense and made even thinking about going back to work out a nightmare. You should only consider this gym if you want personal training. Don't step foot in the door otherwise.
Kassidy Marzec
9 years ago
The equipment is not well maintained, the restrooms are always dirty, the air conditioner leaks above the inner thigh machine, the staff is phony and all together I am very displeased. I have been a member for almost 10 years and it stinks that this place is falling apart. I try to bring the issues up with staff members and they pretend to acknowledge me and then fail to address the problem. Sure, let's allow our machines to be broken and not put an out of order sign. Lawsuit waiting to happen.
Perry Mason
10 years ago
i really enjoy the gym,except on the weekend mornings,the woman that does the bike classes always leaves the glass door open and everyone in the whole gym can hear her BIG mouth,ive gotten off the exercise bike atleast 4 times to close the door,myself along with everybody else dont want to hear her BIG mouth,we all want to listen to our own music with our own headsets, PLEASE CLOSE THE DOOR WHEN YOU START YOUR CLASS,PLEASE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Johnny LIbrary
11 years ago
Sorry guys, I left the chicken nuggets in the men's bathroom. It was me.Decent facilities, price is acceptable.
Brittany Riley
11 years ago
Gross! Their kids club has been closed because of a disease infested room that the health inspectors found. If their kids club is not being cleaned properly, you can only imagine how infected the gym part is. Do not come here