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24 Hour Fitness located in The Plaza Shopping Center, Upland, CA, offers various fitness amenities, including a pool, sauna, and a steam room. The gym boasts spacious workout areas, numerous cardio and strength machines, and a safe, large parking lot. Friendly staff and free Wi-Fi add to the experience, making it convenient for members to have a pleasant workout. The facility sometimes lacks cleanliness, and equipment maintenance is inconsistent, impacting the user experience significantly.

While some members commend the courteous staff and updated equipment, recurring issues such as unsanitary locker rooms and inconsistent cleaning standards have been reported. Limited hours, especially on weekends and holidays, have also disappointed patrons accustomed to 24-hour access. Overall, the gym provides a comprehensive fitness environment with room for managerial and operational improvements.

Pros:

  • Varied fitness amenities.
  • Spacious workout areas.
  • Friendly and courteous staff.
  • Free Wi-Fi.
  • Convenient location with ample parking.
  • Updated equipment.
  • Safe environment.
  • Numerous strength and cardio machines.
  • Good atmosphere and helpful trainers.

Cons:

  • Inconsistent cleanliness.
  • Limited hours of operation.
  • Equipment maintenance issues.

Location / Contact

Rating Stats

3.7

out of 5.0

28 reviews
5.0
14 reviews
4.0
18 reviews
3.0
19 reviews
2.0
41 reviews
1.0

Reviews (120)

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This gym is so dirty. The customer service is terrible. All they want is for you to pay for a personal trainer. I been to different gyms by far this is the worst. They made me wait very long time when I came in to cancel my membership. They have poor management.

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Average gym. Dated machines, so-so bathrooms/locker rooms, all the usual gripes are applicable. That being said, the layout is solid and they have all you need for a good work out.

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Joined a short time ago and so far so good. Had a great session with Alex. Not sure if they have any deals at the moment but if you get a chance come in and check it out. Good staff ... people hard at work!

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This upland gym NEVER REPAIRS IT'S EQUIPMENT!!! but they will restock their refrigerator gatorades because money is all they really are concerned about. Wish I didn't have a membership here after seeing what it's really like inside.

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I emailed the corporate office, how there was an old man in the shower pleasuring himself while watching me shower. I asked them to put shower curtains in all the stalls, not just the handicap stall. Not corporate, or this gym reach out to me or solve this problem. Next time I'll just call the police and they can be in the news.

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By far the worst 24 Hour Fitness I've ever been to. The only good thing about this site is that it's open 24 hours a day. The locker rooms are always dirty, the showers are moldy and have broken soap dispensers, they lock the group/open workout area except during classes which is where they keep all the spin bikes, the weights are never racked properly and are scattered across the entire gym site. Needless to say if there was any gym in the Upland area that opened before 5AM and had a pool I would jump at the chance. If you live even remotely close to another 24, go there instead.

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The club used to be nicer, and cleaner. The group class floor is dirty with dust bunnies, even in the mornings. I've been a member since they've first opened up more than 15 yrs ago. I use to bring friends, but I don't anymore.1) I realize they were slowly increasing my dues without notifying me.2) The place looks like it needs some TLC3) I'm extremely unhappy with their scheduling of classes based on the trends and not on their loyal members wishes. a) They've tried many times to keep pushing Suzy's Saturday morning yoga class later and later in the day. b) Then they got rid of Glenylen's Body Combat class and gave us a lame excuse that Body Pump was more "popular." How that justifies eliminating a class versus rescheduling it, I don't understand. c) And not only that, they busted up a winning combo which I nicknamed "Sanity workout": Body Combat (working out frustrations from week), followed by Yoga (resetting mind and body for upcoming week).I've been seriously considering switching clubs as many of my family and friends have. If not for the camaraderie I have with the loyal yogis and our awesome Yoga instructor Suzy, I might have.Sorry for the long rant, but I hope this was helpful.

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Clean, and functional. Just need shower curtains

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Alot of people are nice keep to themself

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Love it. Friendly and helpful staff. Clean.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 685 W Foothill Blvd, Upland, CA 91786, United States .

The contact number is +1 909-949-2422

This service is listed under Gym .

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