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24 Hour Fitness located in The Plaza Shopping Center, Upland, CA, offers various fitness amenities, including a pool, sauna, and a steam room. The gym boasts spacious workout areas, numerous cardio and strength machines, and a safe, large parking lot. Friendly staff and free Wi-Fi add to the experience, making it convenient for members to have a pleasant workout. The facility sometimes lacks cleanliness, and equipment maintenance is inconsistent, impacting the user experience significantly.

While some members commend the courteous staff and updated equipment, recurring issues such as unsanitary locker rooms and inconsistent cleaning standards have been reported. Limited hours, especially on weekends and holidays, have also disappointed patrons accustomed to 24-hour access. Overall, the gym provides a comprehensive fitness environment with room for managerial and operational improvements.

Pros:

  • Varied fitness amenities.
  • Spacious workout areas.
  • Friendly and courteous staff.
  • Free Wi-Fi.
  • Convenient location with ample parking.
  • Updated equipment.
  • Safe environment.
  • Numerous strength and cardio machines.
  • Good atmosphere and helpful trainers.

Cons:

  • Inconsistent cleanliness.
  • Limited hours of operation.
  • Equipment maintenance issues.

Location / Contact

Rating Stats

3.7

out of 5.0

28 reviews
5.0
14 reviews
4.0
18 reviews
3.0
19 reviews
2.0
41 reviews
1.0

Reviews (120)

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I just started attending 24 hour fitness again and I had an amazing experience all thanks to Jordan. The gym is extremely clean and isn’t crowded what so ever! Jordan was extremely informative and even gave me a great deal to get started. Thank you again!

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This has nothing to do with the staff although they are clearly understaffed at night. Place is very dirty and I don't get comments saying its clean because it's not. The equipment is old as well every other gym around has newer equipment. They also charge more than those gyms aside from like golds. I definitely prefer chuze cheaper and more to offer as well as clean and new equipment. But make your own choice. its empty alot so that is a plus can easily get equipment just that equipment isn't up to par.

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Clean facility, friendly staff and good equipment. Good music for working out. Some nice healthy cafes right beside it too. Good parking. They also have a pool.

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man im just writing this review because Ive missed chest and leg day for almost 2 months :( see you soon hopefully

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Ok gym with great machines but they lock the water bottle refrigerators at night and the vending machines were broken. I dont pay money to a gym to not have access to water. I hope they fix this.

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Air ducking always dirty. When toilets are clogged, staff too lazy to help out. They say they left a message with cleaning crew. If you look overweight and or obese, other members and some staff look at you with discuss and dont want to truely help. The handicap chairs wich assist people to enter and exit the pool or jacuzzi seldom have the battery needed to operate the chair. GLAD I LEFT!

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I have always been pleased but because it is senior hour ( and I do understand employees get to use gym during this time) but today I felt I needed to leave early because there were a couple of young gals. They didn’t seem to know which machine they wanted and climbed from machine to machine not realizing 2 out of 3 are not in service. They jumped on 4 machines totally unfamiliar. Who are these 20 year olds? A young person was directly in front of me regardless of where I wanted to go. This has not been the case in the past. Previously the younger people kept their distance but because of the heat they are no logical going close to the windows but rather right near the seniors. Because of the jumping from machines and not wiping them and taking over the area beside seniors I will limit my gym use I left after only 20 minutes today.

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One of the best smelling places on earth.

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By far the worst gym. Makes you wanna go home.

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Lack customer service smart mouth at the desk & don't were names tags so you even know if they work there.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 685 W Foothill Blvd, Upland, CA 91786, United States .

The contact number is +1 909-949-2422

This service is listed under Gym .

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