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DICK'S Sporting Goods in Visalia, CA, offers a wide range of sporting goods and equipment in a well-organized, clean store. Customers appreciate the vast selection, especially for popular brands like Nike, and the regular sales. While some employees provide exceptional service, others have been noted for their lack of attentiveness and friendliness. Shoppers have reported both positive and negative experiences with the staff's helpfulness and knowledge.

For those looking to return items, the store's return policy can be a hassle without a receipt. However, many enjoy browsing the store, thanks to its tidy layout and good product availability. Despite its drawbacks, the store remains a favorite for dedicated sports enthusiasts in the area.

Pros:

  • Wide selection of sporting goods and brands.
  • Store is clean and well-organized.
  • Regular sales and promotions.
  • Helpful staff members for specific needs.
  • Good customer service in some departments.
  • Convenient store hours, open every day.
  • Great prices on some own-brand items.
  • Pleasant and friendly shopping environment.
  • Special seasonal items available.
  • Personal assistance in specialized departments, like golf.

Cons:

  • Inconsistent customer service.
  • Strict return policy requires a receipt.
  • Higher prices on certain items.

Description

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Location / Contact

Rating Stats

4.0

out of 5.0

6 reviews
5.0
2 reviews
4.0
3 reviews
3.0
9 reviews
2.0
0 reviews
1.0

Reviews (20)

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Went into the Visalia Duck’s to get information about a kids golf set. The salesman was in the driving net area hitting balls. I asked him about a left handed set and he said he only had one set and it would be better if I just went online. He turned around and started hitting balls again, totally ignoring me. Not interested in doing business with the Dick’s Sporting Goods in Visalia!

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Crazy, straight up got ignored by two employees who were too busy talking.. TO EACHOTHER!! Walked out.. ain't got time for lazy employees

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The store is clean, well kept, and has a large selection of useful merchandise. I can usually find what I’m looking for. The front-in staff couldn’t be more rude and less helpful. The employees are absolutely NOT kid friendly and, if you’re looking for assistance, you’ll get farther by asking a fellow customer. The floor employees hide in the back.

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My local favorite sporting goods store.This where I keep my Nike golf polo inventory fresh and updated.Thanks for always having a selection on Nike gear can't get enough of Nike.I will update pictures later

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I came on needing a knee brace with zero knowledge of what I truly needed. Christy came over and offered to help. She was terrific! She helped me with picking the perfect brace for my issue. Thank you Chrissy

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They have a lot but prices are always little higher but they’re own brand is still decent bargain

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Great store with any and all sports products you need at a great price and they always have great sales throughout the year. I coach girls softball and always get our stuff here.

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Was gifted some Walter Hagen rain golf pants. They cost $80. Did not have receipt or gift receipt. DICK’S return policy would only allow for a $0.52 return value because of no receipt. Utterly absurd. Will not be purchasing gifts for anybody from DICK’S.

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All of the associates were so pleasant, friendly, and eager to be of service. I had the best experience here!

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I was in there today around 8 pm to purchase 2 soccer goals , the ones I was coming in to get were not available on the shelf :( I looked for the closest employee she looked it up and she said they were out of stock and Fresno and Clovis store as well , so I started to search the next closest store to see if available I didn’t care if I have to drive far , we’ll A different employee asked if he could help me find something and I said well I came in looking for these and I showed him a picture I told him last night it said there were 9 available but I don’t see any more He said he can go look and see if they possibly had one left somewhere in the back well I didn’t want to waste time and since I was already told there were none i went online thinking where could they possibly be available I needed them they were one of my last minute Christmas gifts on my list well he came back and showed up with two ! Omg that put a big smile on my face and I felt so much better stress free . Now that I remember he is the same one that helped me find soccer items I needed to get for my kids . I didnt see what was his name , but he’s in the soccer department, he’s very helpful and know what he’s looking for , he deserves more than a thank you !

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 20 reviews.

The address is: 3637 S Mooney Blvd, Visalia, CA 93277, United States .

The contact number is +1 559-636-0633

This service is listed under Sporting Goods Store .

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