Maxx Fitness Clubzz Warren

I love this gym. The staff is awesome and the place is always clean.

Some of these reviews make me laugh and it is sad when people can say the least furthest thing from the truth. I would like to set the record straight. I have been a member here for about 4 years now and this is the only gym I will ever work out at. The staff is so nice and the club is so clean. Since I have been a member Tyler has been the manager and is one of the nicest people I have ever met. Since I have been a member here he goes out of his way to talk to members and see how they are doing. Every experience I have had with him and the staff is amazing. They generally care about their members and try to get to know them on a personal level. If you want to feel comfortable and part of a community this is the gym you want to belong too.

The gym itself was great, however I’ve always had the worst customer service experience both in person and with their billing. I moved out of the state last year and when I tried to cancel, they told me there was nothing I could do over the phone, and that I had to come in person to sign a letter saying I would like to cancel. This was not possible for me at the time, so they continued charging me monthly including the outrageous late fees and service fees. It’s completely ridiculous they want me to travel to a different state to cancel a gym membership.Also, the Manager Tyler has always come off as extremely rude in every interaction I’ve ever had with him. Several other members I’ve spoken with have had similar experiences with him as well.

Awesome gym!!! Nice and clean and friendly staff. I had the pleasure of taking a tour with Tyler and he was so informative and made me feel so welcomed.

I apologize in advance for the long review.I heard about this gym from a friend and decided I would sign up after hearing them talk highly of the place. This was my first time signing up for any kind of gym membership, so I was a little nervous. The staff was very friendly and explained the entire signup process to me, as well as the annual fee. They answered every question I had, and I never felt pressured to sign up for anything. I was undecided on my membership plan, so I explained what I was hoping to get out of my gym experience and they let me know I could start with one tier and change whenever I wanted. I got a high five after I signed up which made me laugh.This has been the best decision I have made. The staff say hi and ask how you are doing, but they actually care about your answer. I've had good conversations with a few of them too. They went above and beyond and let me take a look at the ingredient list on the protein they used so I could see if there were any ingredients I was allergic to. The facility is very clean. In the times that I have gone (early morning or early evening), all the members are really good about wiping down the equipment. The locker room is clean, and I have been very lucky to come when there's at least one open shower! I was pleasantly surprised at how nice all the members are. There is a mix of people from all ages, but everyone is focused on their workout and celebrating the successes of others. Everyone is also very considerate of those around them. We all will shift to make room if someone needs to squeeze in to do stretches. I've seen members clean off their weights and give it to another member.I have saved the best for last. If there is only one thing you do here... you HAVE to take the kickboxing class. CJ is the instructor and I promise you will come back every week. There's a huge emphasis on both physical and mental health. The group is welcoming and laid back. Do you want to be a part of a supportive group that cheers each other on while one is throwing combos? Come to this class. Do you want to hit pads? Come to this class. Do you want to learn how to throw some pretty sweet kicks? Come. To. This. Class. CJ makes sure to give everyone his undivided attention, and breaks out into one on one sessions. Have a sore shoulder? He'll modify the workout for you so you can still participate. If you have a specific exercise goal, he'll incorporate it into the class. They just added more classes so you have no excuse not to go. Mondays and Thursdays have become my favorite days of the week because they are kickboxing days. If I miss a class, I can always show up to the new times on Wednesday or Friday to catch up. The class shows up early to hangout and stays after CJ leaves to practice what we learned that day. Hands down the best part of the gym.Ok! Dissertation over, thank you for reading.

Best gym ever. It is so clean and the manager is so nice

Part of my every morning routine. Not too busy in the early am so I have no issues using the machines and weights I want

If I could give 0 stars I would. Scammers. Thieves. They’re rude and lack customer service. It’s funny how when you ask multiple different people they can’t give you corporate’s number or the owner’s information to file a complaint. What a bunch of jerks that are employed at this gym!! They steal money. They claim they can’t refund, when they’re more than capable of doing so. I will just be contacting my bank for fraud against them. Poor customer service

There are 2 bikes when you first walk in and these "2" bikes are always busy but the first bike has been down for (about 4 MONTHS) and several members have complained about it and nothing has been done.This is unacceptable!!! and annoying when you have to wait!!...just fix it! or buy a new one...and what's up with the TV screens on these machines?..half of them aren't working..why offer machines with screens if they don't work??..just fix it! that's all we ask..membership prices and drinks went up which is fine but you also need to keep up with the equipment..it works both ways...hopefully you make a maXX effort to solve this issue!

Horrible Customer Service, the manager Tyler is extremely rude and just an overall nasty person. The Machines are filthy and most of the equipment is broken, maybe use the money your making from the increase in membership prices on fixing the place up, they say they are a luxury gym on their website but they are arguably a walmart great value version of planet fitness .