single listing imagesingle listing imagesingle listing image

Cranston YMCA offers a variety of fitness and recreational programs, including swimming lessons, a basketball court, and Zumba classes. Located at 1225 Park Ave, Cranston, RI, it has friendly staff and operates daily with varying hours. However, many users have voiced concerns regarding cleanliness, especially in the pool and changing areas. While some endorse the helpful trainers and swim instructors, others criticize the facility's upkeep and customer service.

Pros:

  • Wide range of fitness programs.
  • Friendly and helpful staff.
  • Great for families and children.
  • Open when other gyms are closed.
  • Well-maintained equipment.
  • Good swimming instructors.
  • Zumba and yoga classes are highly recommended.
  • Supportive community.
  • Effective weight loss experiences reported.

Cons:

  • Facility requires better maintenance.
  • Poor customer service experiences reported.
  • Overcrowding and limited seating for parents.

Location / Contact

Rating Stats

3.9

out of 5.0

5 reviews
5.0
3 reviews
4.0
2 reviews
3.0
2 reviews
2.0
8 reviews
1.0

Reviews (20)

author-img

Very irresponsable!

author-img

My two daughters take swim lessons here, but the place is very run down and disgusting. Looking around you would assume they never clean or wipe anything down. There is rust and chipped paint everywhere you look. A lot of the swim teachers chit chat and start classes late which stinks for the parents/children. The price of swim lessons is very pricey especially for non members, so please train your staff to pay attention to the clock. I like to shower my kids before we come because the showers here are NASTY, but they now force you to take a shower in their dirty facilities before your swim lesson. If your hair isn’t soaked, they send you back to the dirty showers. These grotesque bathrooms are probably causing a lot of bacteria in the pool water. The pool is constantly getting closed down for weeks on end. Many swim lessons have been canceled. Thankfully they do refund for each cancellation. Additionally, there is barely anywhere for parents to sit since they took the bleachers out of the pool room. Parents must watch through the dirty windows. I never get a seat! I always have to stand up for the entire swim lesson and can barely see my child. They put huge pieces of equipment in front of the windows as well, further blocking the view of our children. For the money you’re charging parents, please update and CLEAN your facilities. The place feels like a prison/dungeon. Mostly all the staff I have dealt with are rude and condescending. There are a few very nice staff members here also. Please do better all around!

review imagereview imagereview imagereview image
author-img

Going to redo floors on 1st floor they have different types of classes to sign up wiping down the equipment great staff very helpful great pool and 3 life guards on duty basketball court will recommend

author-img

Pool chair lift for wheelchair users is always broken. They "don't know when it will be fixed."

author-img

Amazing swim and instructors!

author-img

Not the place if you want your child to learn how to swim and has an specific special need even if you have explained the person in the aquatics department of such so you are basically paying for someone to baby sit your child because the people there actually "teach" the ones who could learn how to by just watching a you tube video what a joke.You know what the worst part is affiliated with insurance Co targeting that niche years people complaining of the same problem and still do not fix it.

author-img

Run-down old facility that lacks many features other Y’s have. Much of what they do have still closed due to Covid or has limited hours.Make sure to tour the facility, and check what hours the things you want are actually available.

author-img

I lost 100 pounds here I highly recommend coming here. They have a pool, a basketball court, and big gym with helpful trainers.

author-img

Filthy changing rooms with moldy shower curtains. And a lifeguard who isnt following the rules and making sure people are leaving the pool when their session is done leading to over crowding.

author-img

Not cool when another member damages your vehicle,was on camera and there was a eye witness but the Y would not helpI have 1000.00 damages to my vehicle

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 1225 Park Ave, Cranston, RI 02910, United States .

The contact number is +1 401-943-0444

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos