YouFit Gyms, located at 1527 Smith St, North Providence, RI, offers a range of fitness equipment in a clean environment. The friendly staff, including the attentive manager Miranda, strives to maintain a welcoming atmosphere. However, some users have raised concerns about cancellation policies and customer service issues. YouFit's spinning classes on Thursdays and ample parking make it a convenient option for many. The gym has received mixed reviews, highlighting excellent equipment and cleanliness but also pointing out delays in equipment repairs and cleanliness issues at times.
Overall, YouFit provides a comprehensive fitness experience with room for improvement in certain areas. Despite some negative reviews, many members appreciate the knowledgeable staff and the gym’s community atmosphere. However, potential members should be aware of possible administrative and customer service challenges that a few users have faced.
Pros:
- Friendly and helpful staff.
- Extensive range of equipment.
- Clean and well-maintained facilities.
- Ample parking, including handicap spots.
- Great spinning classes on Thursdays.
- Knowledgeable and supportive gym personnel.
- Positive and welcoming atmosphere.
- Convenient location.
- Locker rooms are always clean.
Cons:
- Cancellation issues reported.
- Delayed equipment repairs.
- Some instances of poor customer service.
Location / Contact
- Address: 1527 Smith St, North Providence, RI 02911, United States
- Phone:+1 401-214-0190
- Email:[email protected]
- Website:youfit.com
Rating Stats
Reviews (22)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 22 reviews.
The address is: 1527 Smith St, North Providence, RI 02911, United States .
The contact number is +1 401-214-0190
This service is listed under Gym .
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TroyLee James
1 year ago
Nice gym plenty of room and equipment NEVER any drama just needs to play better music to workout too if you forget your own headphones.
Jason Wessel
1 year ago
Great gym, clean and not so packed that I have to wait for equipment. YouFit is the perfect alternative to Planet Fitness
Breanna Palazzo
1 year ago
Very disappointed in this gym. I have been a member for several years and I recently moved so I had to quit my membership. I came in and filled out the paperwork to cancel on November 9 and paid the cancellation fee. I also paid the membership fee for November. Yesterday I checked my bank account and found that I was charged yet again for membership fees. I called them and come to find out that cancellation paperwork was never submitted and there was nothing they could do so I was out another membership fee. I called the gym five times and ask for the manager and each time the employees told me that she would call me back. She never called me back. The last time I called they told me the paperwork was submitted today and there was nothing they could do to refund me. I’m very disappointed in this gym, who I have been loyal to for several years. Very unprofessional and horrible customer service.
J D
1 year ago
Good equipment. Everything works fine. Very clean. If a machine is out of order there is a sign indicating so. Good ventilation. Restrooms and lockers are in good condition.
Patrick Madden
1 year ago
Sold a renovation before the holiday to sell the membership 3 months ago. Christmas and have not even started painting. False advertising and reporting to BBB. They should refund and discount. They can NOT blame covid advertising was up Oct 2021, and all sales and staff stated before holiday and if we minded working out through it.
Bryan LaBrie
1 year ago
The repair policy on equipment is non existent....cable machines don't work. There replacing equipment with inferior products. The frustrating part is they don't hesitate or waste anytime to take your monthly and annual fees, but they can't …
Karen “Tink1” F
1 year ago
We have been members since opening & always enjoyed this gym, but lately staff changes have left the facilities less than spotless. The floors, equipment & ventilation all need attention. I saw the same paper towel sitting on the floor for four days straight. The equipment needs a good cleaning & the ventilation/heat ducts are coated in dust visible from the floor. Several machines have been “out of order” for weeks, the music is often too loud(it overtakes my own AirPods) and the handicapped spots are often taken by clients without need or proper plates. What’s going on Youfit ???
Joshua Waiters
2 years ago
I cancelled my memberships Jan 8th went inside and payed 10 dollars to cancel. It’s February 4th and I was still charged, I called in and the person at the front desk confirmed my plan was cancelled on Jan 8th and someone did not process …
Aissa Badji-Lo
2 years ago
The team is extremely nice !! Shannon , Louis and John are the one I interact with. They are very friendly and pleasant to talk to. They always greet you with a motivating or kind word when you come in. They are always maintaining the …
Linsay Alcindor
2 years ago
This people are horrible. I join their gym and I canceled my membership because it was around Covid of last and financially couldn’t keep going anymore. I paid for the last month I attended and I reached out to them and their branch in …