YouFit Gyms, located at 1527 Smith St, North Providence, RI, offers a range of fitness equipment in a clean environment. The friendly staff, including the attentive manager Miranda, strives to maintain a welcoming atmosphere. However, some users have raised concerns about cancellation policies and customer service issues. YouFit's spinning classes on Thursdays and ample parking make it a convenient option for many. The gym has received mixed reviews, highlighting excellent equipment and cleanliness but also pointing out delays in equipment repairs and cleanliness issues at times.
Overall, YouFit provides a comprehensive fitness experience with room for improvement in certain areas. Despite some negative reviews, many members appreciate the knowledgeable staff and the gym’s community atmosphere. However, potential members should be aware of possible administrative and customer service challenges that a few users have faced.
Pros:
- Friendly and helpful staff.
- Extensive range of equipment.
- Clean and well-maintained facilities.
- Ample parking, including handicap spots.
- Great spinning classes on Thursdays.
- Knowledgeable and supportive gym personnel.
- Positive and welcoming atmosphere.
- Convenient location.
- Locker rooms are always clean.
Cons:
- Cancellation issues reported.
- Delayed equipment repairs.
- Some instances of poor customer service.
Location / Contact
- Address: 1527 Smith St, North Providence, RI 02911, United States
- Phone:+1 401-214-0190
- Email:[email protected]
- Website:youfit.com
Rating Stats
Reviews (22)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 22 reviews.
The address is: 1527 Smith St, North Providence, RI 02911, United States .
The contact number is +1 401-214-0190
This service is listed under Gym .
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linda rolon
1 year ago
Best gym I have join by far! Super clean facility and awesome parking space. Friendly environment and safe. Staff is so knowledgeable and friendly… always positive attitude and I’m always greeted it with a smile from whoever is at the front desk. Gym manager Miranda goes out her way to help you and ALWAYS so attentive to what you have to say and is always ready to help. John is always making sure everything run smoothly and every club members feels safe. From the gym manager to the lady that clean … everyone is superb at what they do. Danisha, Paul, Andrew, Miranda John .. they all have great work ethic. I can’t say enough about this place. Definitely a definition and result of perfect management. Ohhh and don’t miss the spinning clases on Thursdays with John!
Monica Engenheiro
2 years ago
Terrible customer service. When Covid 19 hit and the gym was closed, they continued to Bill my checking account. When I finally caught on, I was told I had to write an email to mike the manager of this location to get a refund. Upon …