VIDA Fitness

Vida is a great gym. The staff is very professional and they have done an admirable job managing COVID-19 risks - everyone is given their own set of towels (one for sweat and one for disinfecting equipment.) While people at the gym have various levels of physical ability, the clientele trends on the fit side which I find motivating. The pool club, which costs about $60 extra is worth consideration (especially if you don't have one at your home/complex.) With a full bar, cabanas, and wait staff, you honestly feel like you are on vacation.

U ST LOCATION TERRIBLE! The guy at the front desk was very condescending and rude I asked was the rooftop pool open to outside guests. He said no only to our private guests club? and I said how much is it he said “ummm you can look it up online” that very rude dismissive and condescending. You work there and you don’t know the rates? Also while being dismissive I will not be signing up for this club nor visiting. I asked another location and they told me they were open to outside guests and call The U ST location and they talked to me horribly do not go here!

I would have to agree with the previous review on the management at this location. The lower-level team members are GREAT! However, the management team at this location is some of the worst I have ever experienced. I recently brought an issue to the attention of the owner David von Storch via email. It took him over a week to respond and when he did, he basically assumed (without clearly even reading the thread I forwarded to him) that I had some culpability in my issue when it was clearly a lack of communication from HIS management team.It could not be any more obvious that they are suffering from some level of elitism, and I too, have found a much better experience and for a lot, less cost at another gym facility.VIDA is just about the only game in town.................today. We will all be better off when/if that changes and maybe then IF they are still around, they will be more member-centric.On a side note, I miss the days of Results. Say what you will about Doug Jeffries but at the very least, he expressed a genuine level of interest and concern for his members.

The gym is great. My wife and I have been members for four years and could not have been happier. Unfortunately trying to cancel your membership is a different story. We are moving and put in our official 30 day cancellation notice in early November. We got an email back saying we will be charged through the end of December. On top of that there is a $25 cancellation fee. I understand being charged for a month after cancellation but 60 days is excessive. A cancellation fee after being a member for four years is ridiculous. It is unfortunate that this is the way our experience ends with VIDA.

I absolutely love this gym. The positive energy is overflowing, and all of the members and staff have been so kind and courteous. No one stands around taking selfies and everyone is respectful of the equipment. No equipment hogs here!! The facility is always clean, locker room (as well as shower) is stocked with anything you may have forgotten at home, and the sauna and steam room are always working perfectly. Keep up the great work VIDA!

I dropped in this gym on a Tuesday night. Loud music and colorful light kind of gym. Loads of machines, not much space fore bodyweight training.The changing rooms are fully equipped (soap shampoo conditioner scrub, make up remover, cotton fioc, toothbrushes, single use razors, hair dryer, iron..) and there is a sauna and a steam sauna available.Lockers require a lock, but they'll lend it to you.

Located in the heart of U street/AdMo, this high quality facility features top-notch equipment and plenty of space to accommodate all kinds of training. Immaculately clean with a friendly staff. Well worth a trip and as good or better than most high-end gyms.

Edited for brevity. Terrible lack of management, communication, customer service. Would not recommend this gym.I was a member for almost three years. One star is for the great individual group fitness instructors and hardworking staff I’ve met through the years.Management made a mistake with freezing and reinstating my membership status in February. I was charged for a full month plus fees when they did not provide me a full month worth of membership. No accountability for GM’s management mistake. February is already a short month!They also have a rewards system where you receive points for in-club purchases and member referrals. Throughout the year, management never responds when I asked multiple times what happened to these points I’m supposed to receive for bringing them business.Tldr: a long history of lack of management, communication, customer service. I’ll be taking my gym membership elsewhere. Would not recommend this gym.

I absolutely love my new Gym. The best part is the customer service . Paul Leiby , was so kind and patient . I literally took a month to sign up he explained everything to me in detail went over all of the plans and different things the gym offers. He motivated Me to sign up and get it together and not give up . Gaining a ton of weight from being quarantined was not easy , but I’m super excited to get it off. This gym has EVERYTHING! The customer service I received from Paul was Beyond ! If your looking for a new gym home don’t hesitate.

Terrible staff, overcrowded gym. Left my shoes in the locker room late one evening. Called early the next morning and they identified my shoes exactly in their lost and found bin and told me they would hold them for me. When I went in to pick up the shoes they had given them to goodwill. I spoke to a manager and she could have cared less. Mistakes happen but it’s the attitude that’s unacceptable. I’m going to cancel my membership and go to a gym that values me as a customer.