VIDA Fitness

I have joined Vida 3 times , trying every other gym in NW DC, literally. I can't find any fault with it or its trainers. New equipment frustrated me recently and for a day I was unable to enjoy a cardio worlout but the problen was resoved the next day when i returned. Oh, amd trainers are so good that you need an appointment in advance. But you can book and pay for two in one day if you're unsure of your mood that day. I hate loving it so much because I am a mom and pop store type.

VIDA is life, literally. Its the best money you will EVER spend because the return on your investment is priceless. Words can't describe the happiness this place gives me. VIDA is church. The energy is magnificent, the space is amazing and the equipment flawless. The rooftop is gorgeous the facilities very clean and staff is great. And I've made some amazing friends there over the years too. I own three small businesses hence I understand and appreciate what it takes to oversee an operation of this caliber. I wouldn't change anything about VIDA because it does not get any better. To say I love VIDA is an understatement. I'm coming up on five years membership in a couple months and joining VIDA is unequivocally one of the best decisions I ever made. Trust me, VIDA will change your life.

I love this gym; great classes, great equipment and ambience. The staff and management seem committed to constant improvement and attention to detail. When I start my company (not fitness related), I will use the Vida Fitness management model.

This club is clean and well maintained. The staff is helpful and the clientele generally are respectful of each other. I appreciate the layout of the u st location better than the others as it helps improve the flow of people interested in specific workouts. Unfortunately with great amenities comes great cost, so expect to pay well over 100 a month in club dues as well as an annual fee to cover maintenance.

I was a loyal member at the Vida Metropole and U Street locations for almost two years.I unfortunately have to let anyone new to DC know that Vida does not care about you the minute you try to cancel. You are guilty until proven innocent and they deliberately charge you extra (including a cancellation fee).I cancelled over the phone and then was told months later I was being charged hundreds of dollars for not cancelling. After showing proof of the cancellation form I filled out, they refused to reimburse me. In fact, they told me they needed written traffic via email proving the form was legitimate... Talk about treating your customer base poorly (especially a loyal one).Do not let Vida steal your money. It was an endless battle with them. Be sure to block them on your credit card when you cancel to ensure you do not fall victim to what I went through. The classlessness is beyond me.

Financially desperate (9th St. branch just has closed.)? Oversold membership, yet still open house & run full-paged "news"/ads. The signs saying "Limit Yourself to 30 Minutes" are all around the cardio machines. You'll have to wait in line to take a shower. The cleaning staff are ALL Latinos (cheap labor). FYI - HVAC NEVER WORKS!

The most decent gym in DC. But lately, they have been faking short especially when it comesTo maintenance. It feels like each day there is something not working.

Was a loyal member for many years . It's pricey but I liked it because of equpiment and front desk service. But at the same time there are not so much variation of the classes. Wanted to freeze my membership because of vacation but had not even receive a reply . After second email I was denied because of time frame ( never was an issue in a past ) My account was charged ( I did not use premises for more than 3 weeks ) plus they charged me $ 25 cancellation fee. I felt it was very erogant and unprofessional attitude from one of the VP. I received very warm welcoming and personal approach from Mint and it's my new club .

This is truly one of those high end, expensive gyms that makes the money you pay worth every penny. It's never been overly packed, even at peak hours, the classes and programs included in your membership are top-notch and plentiful, and the staff are all super friendly and willing to go the extra mile to help you when needed. The entire place is kept immaculately clean and the equipment is kept up to date and rarely out of service. I'll pay for this over what you get at some of the cheaper chains in the city any day.

Vida U St has been my Gym for years. Everything you need, plus great customer service follow up. After I broke my leg, Zach Evans and Tara Sampson were amazing in closing my account due to the circumstances.