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Planet Fitness in Bristol, CT, offers a welcoming and accessible gym environment. Located at Bristol Commons, it operates 24 hours Monday through Thursday and has extended hours on the weekends. The facility is known for its friendly staff, cleanliness, and a wide array of modern equipment, making it suitable for both beginners and experienced gym-goers. Members appreciate the affordable membership plans and the judgment-free zone atmosphere, which encourages a positive workout experience.

However, it's not without its drawbacks. Some patrons have expressed concerns over the billing practices and the need to cancel memberships in person. Despite these minor issues, Planet Fitness remains a favored choice for those looking for a clean, safe, and friendly place to achieve their fitness goals.

Pros:

  • Friendly and helpful staff
  • Clean and well-maintained facility
  • Modern and ample equipment
  • Affordable membership plans
  • Judgment-free atmosphere
  • Spacious with good social distancing
  • Convenient location
  • Positive member feedback
  • Professional and supportive management
  • Accessible for individuals with disabilities

Cons:

  • Inconsistent billing practices
  • Issues with canceling memberships
  • Limited weekend hours

Location / Contact

Rating Stats

4.3

out of 5.0

10 reviews
5.0
3 reviews
4.0
3 reviews
3.0
10 reviews
2.0
44 reviews
1.0

Reviews (70)

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The club is huge with so much equipment that it doesn't have issues with social distancing and cleaning that a smaller club might have. Very well run and organized from my experience.

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The gym is fine, it is lacking some amenities, but if you just want to work out you won't have a problem here. However, I personally will never join another gym in my life. They structure their fee system to wring every last cent out of a person. I called to cancel my membership, they say I have to come in, so I do a week in advance of the next month's renewal, but they charge for it anyways because the charge is already "pending". It's a total load of nonsense, they're just slimy and apparently don't care about good reviews. So, if you want to join a gym, just know that they are universally like this and they want to get you for all they can. This one is no worse than others.

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I have gone n canceled my membership because this place has been over charging my account with late fees and two annual fees in the one year that I've been there...mind u I joined right before the pandemic n I never went in after that...n while I've been paying n not going, they've been stealing...n I always had funds in my account so no late fees shlda been charged...then I can't get Bethany the manager to call me about my money! I've called 4 times n still waiting to hear back!

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I am disabled and go to PF with my service dog, Swanson, using a walker to get around. Either the staff at the front desk or a member has never failed to hold the door for me when I arrive or leave.Also, I use the crank cycle which was on the lower level. Today I asked the manager if she would consider moving it to the upper level so I wouldn't have to walk. Within 10 minutes it was done! Now this is customer service. The facility is spotless and constantly cleaned.

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Easy going atmosphere...no pressure. Great place to get a good work out and friendly staff!

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Very Clean, up to date equipment, great staff, and good price. Can’t ask for anything more in a gym.

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Avoid this gym at all cost. Nothing but lies. And hidden fees. I stopped my membership. And still got charged $38. When my membership is only $21. Get nothing but excuses.

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I really appreciated how the manager (Alex) helped me handle an issue with my membership. He answered all of my questions thoroughly and respectfully and, ultimately, helped me solve my issue. I was very impressed by his professionalism!

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Great gym never have any problems staff always greets and says goodbye

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Poor (No)!Front Desk Control... No one greeted me at the Front Desk... I wandered around the club for ten minutes, still, no one noticed me... I finally approached the front desk to inquire about prices and services... The front desk staff wasUniformed about club prices and immenities... Very immature and lacking proper training, as to what her job description was...I left the club very disappointed...

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 99 Farmington Ave, Bristol, CT 06010, United States .

The contact number is +1 860-540-0081

This service is listed under Gym .

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