Universal Fitness, located at Ten Acre Mall in Watertown, CT, stands out for its welcoming environment and top-notch amenities. This gym is praised for its friendly and helpful staff, creating a family-like atmosphere. Members appreciate the variety and quality of the equipment, as well as the cleanliness of the facilities, including the spacious locker rooms with showers. The membership price is affordable at $20 per month, making it accessible to many. Classes and personal training options are also available, adding to its appeal.
However, there have been a few issues reported, particularly regarding billing and hygiene practices. Some members have faced difficulties with canceling memberships and subsequent charges. Additionally, concerns have been raised about the availability of hand sanitizers and adherence to cleaning protocols, which is especially crucial during the ongoing health concerns.
Pros:
- Friendly and helpful staff
- Family-like atmosphere
- Variety of quality equipment
- Clean and well-maintained facilities
- Spacious locker rooms with showers
- Affordable membership at $20 per month
- Classes and personal training options
- Welcoming and non-competitive environment
- Owners are actively involved and attentive to members
- Delicious smoothies available at the shake bar
Cons:
- Issues with canceling memberships and charges
- Concerns about hygiene practices
- Limited availability of hand sanitizers
Location / Contact
- Address: 595 Straits Turnpike, Watertown, CT 06795, United States
- Phone:+1 860-274-3943
- Email:[email protected]
- Website:universalfitnessct.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 20 reviews.
The address is: 595 Straits Turnpike, Watertown, CT 06795, United States .
The contact number is +1 860-274-3943
This service is listed under Gym .
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R G
2 years ago
Good machines to workout but the hygiene is poor. No hands sanitizer at all only few paper towels and sprays. People doesn't clean the machines after use so is a high risk of caching something specially with the covid situation.
Lori Shortell catanzaro
2 years ago
I love going to this gym !! Its not like the other gyms, won't name names, but you know the $10 a month gyms. This gym is professionally run, great selection of fitness equipment, classes, trainers and you feel comfortable when you walk in. You're treated like family ! Those other gyms,and yes i have been a member at a few of them, they are not welcoming and they feel more like you're walking into a club to meet someone 😉 these guys at Universal know what they are doing and are helpful with any questions you may have from how to workout on certain machines and offering their personal opinions on fitness. I cannot say enough about this gym !! I had to stop going due to needing double hip replacements but as soon as I healed I jumped right back in and felt like I never left. Thank you to the staff for making people feel good coming into your establishment.
Yvonne SantaMaria
2 years ago
I love the workout dance class on Monday. The instructor is great. Room is very nice. Instructor is personable. Can't wait to take other classes. The rest of gym very nice.
Agron Zenko
4 years ago
By far the best gym I ever been a member. Brand new gym equipment. Sparkling clean environment and super attentive staff. Make sure to try their smoothies that are made fresh.
Amwbrah (Aesthetics by Ari)
4 years ago
Great gym the staff is very helpful and friendly they greet everyone that comes in and remembers people’s names and needs. The owners work hard to maintain everything and keep the place clean. The shake bar and prices for everything available are good. It’s a smaller more home-like gym but they have all the classes, training, and variety of equipment you need.
Jason Warren
5 years ago
This gym is perfect for me. Has everything I need for strength and endurance training. The staff is welcoming and competent. The gym and locker rooms are clean and all the equipment is well maintained.
indira cox
5 years ago
I joined 2/3 weeks ago and the owners are genuinely friendly. The place is clean and well maintained. I love it here. The classes offered are gretty good too!
Mary Helen
5 years ago
Although I have equipment at home I find it motivating to come here. The gym is very clean, and the friendly owners really take an interest in members. I feel comfortable here - there’s no sense of competition, just a great place to come to and work on my fitness!
Allison Lockwood
5 years ago
Universal Fitness is a great gym! I’m glad I made the switch! When you first walk in you are always greeted by a welcoming staff. There’s a variety of equipment and it is all kept neat, clean and organized. The locker rooms are spacious as well and include showers, which is convenient. Awesome gym!
Mark M
5 years ago
Nice new gym located in the Mario's pizza parking lot. New equipment, good amount of power racks, dumbbells that go up to 130, and a decent sized cardio area with a separate room for classes and whatnot. The staff is attentive, and it's nice to see the owners take pride in the place. I always see the owners cleaning up the gym and interacting with the clientele. Membership prices are cheap, 20$ per month. I made the switch from the competitor, and it was a good decision.