Aira Fitness is located at 34121 US-45 Ste 10, Grayslake, IL, and operates 24/7 to accommodate all schedules. The gym boasts cleanliness and a peaceful atmosphere, thanks to its new management. Staff members, particularly Alex, have been praised for their assistance and friendly behavior. Many users have highlighted the free water and towels, contributing to a pleasant workout environment.
Despite the positive feedback, there are complaints about customer service and billing practices. Members have reported issues with equipment maintenance and difficulty in canceling memberships. It seems the gym has fluctuating standards depending on the management in charge.
Pros:
- Open 24/7
- Clean and organized
- Not crowded
- Friendly staff
- Free water and towels
- Quick and easy sign-up process
- Peaceful atmosphere
- Helpful management under Alex
- Positive gym environment
- Complete equipment for workouts
Cons:
- Poor customer service
- Billing issues
- Equipment maintenance problems
Location / Contact
- Address: 34121 US-45 Ste 10, Grayslake, IL 60030, United States
- Phone:+1 847-772-1647
- Email:[email protected]
- Website:airafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.3-star.
This business has 20 reviews.
The address is: 34121 US-45 Ste 10, Grayslake, IL 60030, United States .
The contact number is +1 847-772-1647
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
julie sun
1 year ago
This place is horrible, do not go here because all they’ll do is steal your money. I have to constantly dispute the monthly reoccurring Im being charge after stating through various emails and texts that I would like to cancel my membership. There has not been no response and I even had to drive up to the gym.. what a surprise..no worker either.I never seen anything like this.
Aletse Mar
1 year ago
Terrible experience they stole $200 +from me never refunded My money. Stay away from this place support our local Park District instead.
Sarah Minnick
1 year ago
Canceled after only 3 months. Machines always broken, always out of sanitizer and spray, bathrooms dirty with overflowing trash bins and machines very dirty and not taken care of. I called numerous times about these issues and it was not fixed. Pricing was way too high for lack of care this place gave. I tried calling, texting and emailing for weeks until I threatened to challenge the charges with my bank did someone reach out to me that if I did, they would "sue" me. Was not afraid of this since i was mislead in charges and they canceled my last month prematurely even though I paid first AND last month when I signed up. Very terrible customer service! Do not give them your money as they will keep charging you even when you cancel!
Meagan Collins
1 year ago
I’ve been having a great experience at Aira Fitness! The facilities are clean, quiet, and the equipment is everything I need for my workouts. The staff is so sweet and helpful. My sign on process was quick and easy. Best gym I’ve been to.
Sarah Stendebach
1 year ago
Won a raffle here for a free month and ended up staying! Gym is great and people are always super nice. If I could just stop eating at the BBQ productions next door, then I might hit my fitness goals one day. Thankfully I always get in a good workout too!
David Harmon
1 year ago
Place as taken a turn for the worst. Been a member since it opened. And it has only had one good manager since his name was Alex and is no longer here.The gym’s heat is never working it’s an issue every winter here along with the AC in the summer time.From what I hear people are paying $60.00 a month here witch is outrageous for what you get.Bathrooms are always a mess hereGym equipment is falling apart due to lack of maintenance. One of the ellipticals has been broken for 8 plus months and nuts and bolts are falling off the equipment.Owner of this location clearly has no idea how to run a gym. I will also add emails, text or phone call are never answered.
Jasmine Bautista
2 years ago
Great fitness to work out and to do something on free time. Love it there not a lot of people too much space to be working out and having a good health. Ngl but I made a good decision to come out here. :)
Cory Melchor
2 years ago
Great gym and great experience overall! This gym is very nice and has all the equipment that you need. Also nice that it is 24/7 open. I recommend coming here!
Selena
2 years ago
Adriano Cortez (Adrian Ortega) failed to show for a prepaid session (6 purchased) he no call, no showed and I requested a refund because he's unprofessional and continued wasting my time. He stalled, gave excuses, wasted my time some more and I still don't have my money for the sessions. Stop letting him work there.
Arka Kaundinya
2 years ago
DESPAIR and DISAPPOINTMENT!!!Passing through a nightmarish helplessness. My wife joined gym with lot of verve …