24 Hour Fitness in Walnut, CA is part of the Walnut Hills Plaza Shopping Center, offering a spacious and well-equipped facility that's open 24 hours a day for your convenience. The gym features a variety of modern equipment, including a pool, basketball court, and cycling and yoga classes. While the facility is praised for its cleanliness and friendly staff, it has several shortcomings including maintenance issues and overcrowding.
Members have expressed dissatisfaction with missing and malfunctioning equipment, unfriendly staff, and hygiene concerns, particularly in the pool area and locker rooms. Overall, it remains a popular choice in the area, especially for those who require a 24-hour gym, but it's important to be aware of its limitations.
Pros:
- Open 24 hours a day.
- Well-equipped with modern machines.
- Friendly and welcoming staff.
- Clean and spacious locker rooms.
- Indoor pool and basketball court available.
- Offers a variety of classes including yoga and cycling.
- Not as busy during non-peak hours.
- Great customer service from trainers.
- Conveniently located in a shopping center.
- Option for personal trainers who are engaging.
Cons:
- Overcrowded during peak hours.
- Lack of proper maintenance and missing equipment.
- Hygiene issues, especially in the pool and locker rooms.
Location / Contact
- Address: 18730 Amar Rd, Walnut, CA 91789, United States
- Phone:+1 626-923-1202
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 120 reviews.
The address is: 18730 Amar Rd, Walnut, CA 91789, United States .
The contact number is +1 626-923-1202
This service is listed under Gym .
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Cesar Pedroza
9 months ago
It's a cool place. But the manager needs to replace the missing dumbbells. I'm pretty sure people stole them. All the 10 through 22 pounds dumbbells are missing and been missing for months. Disappointed because the manager hasn't done anything about it
Oscar Caceres
9 months ago
Staff is nice. Gets pretty busy where you cant use any gear during peak hours. Equipment needs TLC, many items broken, very old or worn down. Very low maintenance/upkeep. A lot of dust and nasty equipment. Sauna smells bad and very dirty. Could be cleaner, a lot cleaner
Bryant Gazcon
10 months ago
Couldn’t find one pair of dumbbells
Valley Kid
10 months ago
Can y'all stop playing ice spice.... And do some capacity control while you're at it.
R Santy
10 months ago
I am very surprised this facility was not kept clean. When you talk to staff they laughI talked to the manager Omar and was given information about the condition of the pool. He said the tiles around the top of the pool were cleaned every week. That is not true.I have only been going there 3 weeks and it has never been clean. The railing coming out of the pool where it touches the water is crusted with black filth. I need to use that to get out of pool. Also bloody bandaids in pool and around pool. People spitting phlegm, in the pool all the time. Filter not working right so lots of black sediment at the bottom of the poolVery sad to see a facility you are making tons of money on kept in such a filthy disgusting condition. Not one person ever came to check pool the 8 hours total I have been there at different times.There is no reason what so ever. I realize the facility is heavily used for that reason alone you should have maintenance to keep that place in clean.
Peuzahnt Orchanian
10 months ago
This is a painful review to actually write. However, I must be honest. The condition of this gym is deplorable and has declined steadily after a change in leadership. In the past 10 days I’ve visited this facility several times, every single of those times the gym has been filthy. But it’s a gym so what ever. The more frustrating thing is, and I can’t stress this enough, you cannot find weights to use. I used to be a general manager for 24 Hour Fitness. This team, leadership included, absolutely do not care about its members and it shows up in the condition of the facility.l spent the first 30 minutes of my work out looking for a single 22.5 dumbbell and a kettle bell on a Saturday evening not at peak times. DO NOT ENROLL HERE. I’d cancel if I could.
Aaron Fernandez
11 months ago
Great experience
Jerome Villegas
11 months ago
Good spot, clean. Nice staff and not as busy as I had expected. Maybe it was the time I visited, but not as packed.
Yoyo Xu
11 months ago
I don’t know where those good reviews come from but… REFILL YOUR SOAP!!! The lady’s shower has been out of soap for over a month and I have been telling the front desk over and over again, still nothing. The time I go usually is at night which the manager is gone. And each time the worker would tell me “We are short on staff, but I’ll pass the message to the manager”. Yea sure… I gave up, it’s just a gym for me to exercise. So whatever, I’ll bring my own soap.
Aurelio Sanchez
1 year ago
Great gym and is always clean..👍 …