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Fitness 19, located at South Hills Plaza on 1422 S Azusa Ave, West Covina, CA, offers a well-rounded experience for gym enthusiasts. The gym boasts a friendly atmosphere, helpful staff, and versatile equipment, receiving high praise for cleanliness and organization. Members particularly appreciate the hydro massage, body scanner, and intense tanning booth.

However, there have been issues reported such as unprofessional staff behavior with bathroom privacy and the cancellation process. Despite these concerns, new management has brought positive changes, enhancing member satisfaction substantially.

Pros:

  • Friendly and helpful staff
  • Varied and versatile equipment
  • Clean and well-organized environment
  • Hydro massage available
  • Body scanner available
  • Intense tanning booth
  • Convenient location at South Hills Plaza
  • Long opening hours
  • Positive changes with new management

Cons:

  • Reports of privacy invasion in the bathroom
  • Problems with membership cancellation process
  • Parking issues with members using charging spots

Location / Contact

Rating Stats

4.2

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6 reviews
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Reviews (11)

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No other gym compares! Staff is courteous and management really seems to know what they are doing when it comes to giving members what they need (great service, great atmosphere, and always open to serve). Highly recommend to anyone looking for a new home gym in the area!

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Their members park in the designated Charging spots causing chaos and unregulated traffic. Will be calling a tow truck!

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Worst gym EVER!!!. Tons of want to be influencers recording, taking up time on machines, on their phones not actually working out. Cancelling my membership was a nightmare. They told me to email financial depth, charged me $50. They failed to mention that personal training sessions had to be cancelled seperately and in person with the manager whom by the way doesn't come to the phone or return calls. They don't want to refund me. Over $200 of unused PT sessions. If your interested in going to the gym to workout and want to deal with mature, professional staff and get in and out without possibly being in some amateurs video stay clear of this gym.

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Workers walk in on you in the bathroom!! There is a gender neutral bathroom here and is open to all gym members here, yet the few times I’ve used it to change in private workers have walked in on me using their key , first of all the workers here don’t even knock , they have a key that just unlocks the door and they have opened it while I was in the middle of changing and am exposed. Very unprofessional and invasion of privacy. I asked and double checked if any gender is allowed to use that bathroom , or if it is only for the workers here since they tend to open it and lock it whenever they want. and they said some workers lock the door by “accident” so they always open it with a their key

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So I have been inquiring about an odd charge from here and over a month later I still can't seem to get a manager to assist me. I was told that they would contact corporate since the workers at the gym couldn't even make sense of it but still nothing. New management huh??? 🤷‍♀️ …

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Had a bad experience last year but heard the gym has new management. Just rejoined and like it so far. I have been going to crunch the last three years but needed something closer cause of gas prices. This gym has everything I need plus some. It can get crowded, but I always come in with a workout routine in mind but no particular order so I can grab the eqpt I need as it becomes available. If you come in w a flexible plan you should be able to get your workout done without waiting too long for one particular piece of eqpt. ESP love the hydro massage and the body scanner. Also the tanning booth is pretty intense. And the new staff is super friendly and helpful. Looks like the new management has really turned things around.

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Been working my way around gyms for awhile now. I’ve tried 24, La Fitness, and Anytime. This gym is by far one of the best I’ve been to. The management was incredibly kind when it came to answering all my questions, and the environment was welcoming to say the least. Worth driving the extra few minutes to get to!

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When I first started coming to this gym it felt lifeless and sad, like no one wanted to be here working or didn’t know how to train properly. However, ever since new management came into play there is now color and joy. I am not only greeted by kind and friendly people at the front desk but even by the trainers. In particular I appreciate the following: Kevin N., Liz, Vince, Zach, Melissa, and Doug. I now look forward to seeing these hard working employees everyday I walk in:)

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Come in at 4 am they are supposed to be open. I watched 6 different cars who were also waiting leave. Thursday June 2 2022.

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My name is Tanya and I’ve been going to the gym for a few months now and I have been having an amazing time here. The machines are always clean, everything is organized, and the staff is amazing! I usually go in the mornings and I just wanted to say that Gian has been helping stay motivated and full of energy. I really recommend the gym to everyone who is looking to change their life for the best ! Thank you.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 11 reviews.

The address is: 1422 S Azusa Ave, West Covina, CA 91791, United States .

The contact number is +1 626-594-6599

This service is listed under Gym .

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