LA Fitness, located at 3101 E Garvey Ave N, West Covina, CA, stands out for its spacious facility and variety of fitness options. The gym features a blend of cardio machines, training areas, and cycling classes. Additionally, the co-ed jacuzzi, dry saunas, and ample showers add to the convenience. However, this gym's most praised aspect is its helpful staff, with particular recognition given to Aury and Morgan for going above and beyond to support members.
That said, there are several concerns about cleanliness and equipment maintenance. Multiple reviews pointed out unsanitary conditions in restrooms and the gym area. Moreover, issues with malfunctioning equipment and inadequate customer service have been mentioned by several users. Despite its good facilities and supportive staff, LA Fitness needs to address these concerns to ensure a consistent and quality experience for all members.
Pros:
- Spacious facility
- Variety of fitness options
- Helpful staff, especially Aury and Morgan
- Cycling classes and personal training areas
- Ample cardio machines
- Co-ed jacuzzi
- Dry saunas in each locker room
- Good water pressure in showers
- Paper towels provided
- Smoothie cafe available
Cons:
- Cleanliness needs improvement
- Equipment maintenance issues
- Poor customer service
Location / Contact
- Address: 3101 E Garvey Ave N, West Covina, CA 91791, United States
- Phone:+1 626-251-2133
- Website:lafitness.com
Rating Stats
Reviews (11)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 11 reviews.
The address is: 3101 E Garvey Ave N, West Covina, CA 91791, United States .
The contact number is +1 626-251-2133
This service is listed under Gym .
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Y F
3 years ago
Not sure how this place has 4+ stars. You work out staring at peoples swear on the machines it’s gross. For more that I love this very convenient location, the cleanliness of this place really needs improvement. Sad part is these pictures weren’t even taken during peak hours, they were taken early in the morning when you’d expect them to have cleaned at closing or opening. Truth is were in the middle of a pandemic and I seen gyms charging way less being more careful and proactive to keep the space free of germs. Other cheaper gyms like crunch have wet wipes everywhere and one or two people at all times constantly cleaning the machines, I never see staff cleaning and I’ve looked around several times, only saw them cleaning the sauna and vacuuming the racket all rooms, also the pictures were taken on different days so it’s not that it was just a bad day, and it was very frustrating to choose one machine without feeling disgusted and if you talk to staff at this location they make you feel so uncomfortable as if you’re just being a Karen. Honestly for the price they charge I think they could be more on top of the places hygiene. I know they’ll probably look up my name on the system and maddog me next time I walk in but sorry somebody had to say it. Please be better! Also they guys at the front charge way too much and they just care about making their commission just go online.