City Fitness Graduate Hospital, located at 2101 South St in Philadelphia, offers a comprehensive fitness experience in a vibrant urban setting. This well-equipped gym features a variety of classes and amenities, catering to a diverse clientele. The facility is known for its cleanliness, updated equipment, and highly competent staff. Extensive opening hours suit different lifestyles, making it a convenient option for local fitness enthusiasts.
Pros:
- Extensive renovations enhance the facility.
- Broad range of fitness equipment available.
- Multiple City Fitness locations offer flexibility.
- Engaging and challenging fitness classes.
- Knowledgeable and supportive staff.
- Clean environment with updated amenities.
- Convenient opening hours.
- Promotions and fitness plans enhance affordability.
- Well-regarded Body Pump and THRIVE programs.
- Programs like Silver Sneakers cater to various age groups.
Cons:
- Can be crowded during peak hours.
- Members feel cancellation policy is difficult and burdensome.
- Some members reported poor customer service and unannounced closures.
Location / Contact
- Address: 2101 South St, Philadelphia, PA 19146, United States
- Phone:+1 215-545-4114
- Email:eastmarket@cityfitnessphilly.com
- Website:cityfitnessphilly.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 2101 South St, Philadelphia, PA 19146, United States .
The contact number is +1 215-545-4114
This service is listed under Gym .
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Michael Levine
2 years ago
Great gymnasium in a great part of town. Serves a wide variety of clients' physical fitness needs in a clean and friendly environment. State of the art equipment!
Robert Carey
2 years ago
I was somewhat nervous about exploring this gym based on past reviews regarding staff friendliness and vibes. But I have to say, my experience has been nothing but stellar so far. Every person there has been exceptionally warm to me, from the front desk to every client. The guy who gave me my initial tour (Matt) was really cool, no pressure, friendly, and welcoming. He answered all my questions about cost and contracts, held a great sense of humor, and was absolutely inviting. I signed up immediately with him. I then came back a week later for a THRIVE session, and the trainer (Morgan) was phenomenal. For a guy like me who hasn't been in a gym in 20 years and was a bit intimidated by the program, she was able to calm my nerves, meet me at my fitness level, and still kick my a**. The gym has great new equipment, is really well laid out, conveniently located for me, and never feels too chaotic. I think I made a great choice in ignoring any old negative reviews and seeing this place for myself. Highly recommend others do the same!
M. Garland
2 years ago
I've been a member for a few months now and have no complaints at all. The price is very reasonable when you consider all the equipment and group classes that are included. The facilities are clean and not overly crowded (though that could change post-Covid if that ever happens), and the staff is friendly. The fact that it's right in the neighborhood helps motivate me to go more frequently. Also the smoothie bar is a great addition, especially for a quick protein boost after a late workout when you don't want a whole meal (I'm partial to the Skinny Delight because it's low sugar).
Mink Craves
2 years ago
Please Try elsewhere. We were members for 3 months. Equipment is dated and service is pretty terrible. Classes are okay and instructors are nice but management is pretty poor. There aren’t a lot of choices when it comes to gyms in the city so it’s unfortunate. Also, be aware of the pricing and research before signing a contract.
larry sanders
2 years ago
I dont understand the positive reviews. Dark, dank, older equipment, and no steam room. Other locations such as market east and logan are much nicer. Very disappointing
Stephen Jaffe
2 years ago
Bad customer service. Constant turnover and no clear communication on member policies. If you are going to work out during any regular time good luck getting any equipment or space. The place gets ridiculously over crowded. Promoted as a luxury gym environment but definitely is not.
Andrzej Kolaczewski
2 years ago
What a terrible experience going to this place was. Not only was the staff unwelcoming but they denied me a free day pass because I don’t live here permanently and I was going to pay the daily rate.Very protective of your free day pass at the least busiest time of day 🤣🤣🤣 Hope denying me the free day pass was worth a one star review, loss of my $, and me telling everyone to avoid this place luke!
Fabio Verdiani
2 years ago
The less than average customer service continues. However today upon arrival an improvement: instead of grunting the person at the front desk said “what’s up bud” without looking at me.
Ronde Bradley
3 years ago
I feel welcomed and supported at City Fitness Graduate Hospital. It is clean and easy to keep a safe distance while working out. I am happy that it is part of my life
Matt Gould
3 years ago
Warning!I signed up for this gym leaving planet fitness because it’s closer to my place. I was promised this awesome gym with a sauna. Turns out the sauna is not open with covid. I get tricking the customer is a part of sales (especially this type of gym) , but I never would have signed up knowing the sauna is closed. Don’t advertise it, if it’s not available.I then reached out to the guy who signed me up saying this is not what I signed up for. He forwarded me to someone else who gets paid to not be helpful. Place feels grimy. I also thought they put me on the inactive list, they charge you 1$ a month to not use their gym, but after checking my account I’ve been getting charged the full amount every month.Doing this to people in a pandemic?I would rather go to Edge, or planet fitness and save 60$ a month and get a respectable gym