City Fitness Graduate Hospital, located at 2101 South St in Philadelphia, offers a comprehensive fitness experience in a vibrant urban setting. This well-equipped gym features a variety of classes and amenities, catering to a diverse clientele. The facility is known for its cleanliness, updated equipment, and highly competent staff. Extensive opening hours suit different lifestyles, making it a convenient option for local fitness enthusiasts.
Pros:
- Extensive renovations enhance the facility.
- Broad range of fitness equipment available.
- Multiple City Fitness locations offer flexibility.
- Engaging and challenging fitness classes.
- Knowledgeable and supportive staff.
- Clean environment with updated amenities.
- Convenient opening hours.
- Promotions and fitness plans enhance affordability.
- Well-regarded Body Pump and THRIVE programs.
- Programs like Silver Sneakers cater to various age groups.
Cons:
- Can be crowded during peak hours.
- Members feel cancellation policy is difficult and burdensome.
- Some members reported poor customer service and unannounced closures.
Location / Contact
- Address: 2101 South St, Philadelphia, PA 19146, United States
- Phone:+1 215-545-4114
- Email:eastmarket@cityfitnessphilly.com
- Website:cityfitnessphilly.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 2101 South St, Philadelphia, PA 19146, United States .
The contact number is +1 215-545-4114
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Fern Billet
1 year ago
Great club! Really like the Thrive program and working directly with a coach who can make adjustments based on my physical concerns. Also enjoy the camaraderie of working with a small group.
Tim Sweet
1 year ago
Staff is great. Major improvements made to the gym since I joined 1 year ago. Brand new equipment throughout the entire gym!
David Gabrielsen
1 year ago
It’s not terrible given how limited space is in the city but the place just feels like it’s trying to milk it’s members for all they have. Don’t get duped by the “trainer”. It’s just a glorified class with “personalized” training regimen. The teachers are nice but they legit charge you like you have a one on one personal trainer when it’s just one teacher putting a group of you through a very generic circuit. It’s also VERY hard to cancel and they put incredible pressure on you to keep doing it. CAVEAT EMPTOR.I keep going here because it’s the best in the area for what it is but it’s very expensive for a very mediocre product. They have a few squat racks and benches and small lifting area. Compared to a real gym it feels like someone’s (crowded) garage. It gets the job done but as a consumer it’s a bad experience.
Bill Subers
1 year ago
Friendly, helpful staff. Equipment is always clean and we'll maintained.There's always enough available equipment to keep busy.
Lindsay Bedford
1 year ago
It is the trainers that make the experience worth while. They create a fun and supportive environment that keeps me going back!
Paul Grooms
1 year ago
Been a member for years and find the staff attentive, location well maintained
Will Richards
1 year ago
Great gym run by a friendly, helpful staff. When it was closed at the end of 2022 for renovations, I went to the Market East location and it didn't have the same feel-good vibe. Grad Hospital is further for me but it's worth it. It's not cheap but you get what you pay for. It has all the equipment you need (except a calf machine but oh well), it's clean, and I like that I get to use my points for free smoothies.
Noelle Carter
2 years ago
My favorite Gym in the city. Plus they just renovated the first floor and basement with Olympic lifting equipment!Literally the best gym in the city 🙌🏾
Stephen Dunn
2 years ago
It's crazy that they preach "community" all the time and yet don't pay their employees nearly enough to live off of. I guess "community" really means "abject poverty"
Caitlin Treacy
2 years ago
The gym is already expensive as is. They closed for renovations and when I inquired about freezing my account I was told that my last payment already paid for two of the weeks the gym is closed for. Felt scammy. Also, I didn't know they were closing, there was no heads up to freeze my payments. Now I'm being told that after renovations, if I want to go to classes that I'll have to upgrade my account?! I'm already paying $70/month. That's insane that I'll have to pay more. Unfortunately this isn't worth it to me and I will be canceling my membership. Unless they added a pool, this cost is purely not worth it. I'd rather pay for a luxury gym that has everything CF does + a pool or rock wall. This is just a generic gym.