Orangetheory Fitness

What a big disappointment! Cannot get in the classes as they are always full and they let people sign up several weeks in advance. Tried to cancel a membership that I cannot use and was told it would take two billing cycles but I could have access to the studio during this time. Ha! What a joke! If I could get in the classes within 7 days, I wouldn’t be canceling. Be careful unless you are a stay at home mom or dad or you don’t have to work or you will be constantly waitlisted.

Love this community! The coaches are knowledgeable and supportive, providing individual attention even in a group-class setting. The staff is friendly and welcoming. So happy I found them!

I’m in really good shape. They denied me entrance then charged me. They use the excuse that I didn’t get to the studio in time to assess my fitness. What they really want is to take you the sales process. I offered to pay for the class and was still denied entrance then charged.

Extremely disappointed with this gym. Cannot recommend them to anyone. Staff is extreme helpful while you are an active member. I canceled my membership yesterday and got a a call today that I will have 60 days worth of membership left because they have 30 day cancellation policy and there is nothing they can do because it is corporate policy. My billing cycle falling in the last 2 days of the 30 day window so they have to charge me another 70 dollars for an entire months worth of classes. I tried to contact corporate and surprise surprise there is no way for you to contact them. Extremely shady company with poor company practices.

Had a bad experience trying to join both Jamestown and Greensboro OrangeTheory locations. This location is AWESOME. Their customer services is far superior to the other offices and they are more than helpful with any questions or concerns. They made joining very easy!

I got asked to leave due to jumping the rails, my heart rate monitor was falling off and I needed to adjust it. I got “escorted” to the door by the coach, I’ve never been treated like that in Wilmington or south Wilmington location. She informed me she would loose her job if she didn’t make me leave. I was very excited to have an Orangetheory in Winston Salem to attend when I came home. But I will not be returning or referring!

The workout is AMAZING. Never the same twice. And the science behind why they do the programming the way they do it WORKS!!!! I have done weights, crossfit, metabolic conditioning and NONE of them compare to Orangetheory. Try it, but I warn you - you'll love it!The staff are WONDERFUL! Between the coaches who are always ready and willing to scale a workout to your needs and abilities to the front desk staff who always greet you with a smile and make an effort to get to know you, you feel like you matter. I didn't think they would be like this and I was prepared to go in, do my workout and leave. This is a very social bunch of great people and they want to build a club where we feel like family - and it's working!!I look forward to classes. I've met really great people and we're all there for the same reason - to improve who we already are. There's no crazy expectations or promises or gimmicks. Everyone is just doing the best they can and we prove that with every class. Thanks OTF-WS!!! 🧡🧡🧡

I give Orange Theory FIVE HIGH FIVES!!! Best place to workout in the Triad! Everyone from the front desk staff to the coaches to management are fun, professional, encouraging, and all around top notch! If you get bored working out alone, or if you are just starting your fitness journey, Orange Theory is the place for you! Tell them I sent you!

I’m looking to get back in shape, and I found out about this program through a friend. The first free class that they offer is very structured , the trainer is hella helpful. I took another class after & ended up getting a membership through Austin, Mike who guided me throughout the entire process. The staff here is really supportive & I just want to say thank you so much. I’m really excited!

Phenomenal, beautiful, and massive studio! The management, coaches, and sales associates are all extremely helpful! I’m so excited to be on this journey to improve my cardiovascular fitness. I love receiving corrections on my form by Michelle - she is my all time favorite OTF coach. It’s awesome to see my heart rate zone on the monitor during the workout. Highly recommend to any and ALL individuals who want to improve endurance, strength, and power.