Orangetheory Fitness Shrewsbury offers a unique and structured workout experience aimed at delivering sustainable results. Located in Lakeway Commons, this gym provides a variety of high-intensity interval training (HIIT) classes designed to improve endurance, strength, and overall fitness. The friendly and knowledgeable staff create an inclusive and motivating environment that keeps members engaged and excited to come back.
Members appreciate the variety in the workout routines, the dedication of the coaches, and the cleanliness of the facility. Some feedback highlights potential issues with customer service and management, particularly concerning membership policies. However, the strong sense of community and effective workout plans make Orangetheory Fitness Shrewsbury a popular choice among fitness enthusiasts.
Pros:
- Variety of workout routines.
- Motivating and supportive coaches.
- Friendly and welcoming staff.
- Clean and well-maintained facility.
- Convenient location in Lakeway Commons.
- High-energy atmosphere.
- Personalized feedback and modifications available.
- Effective for different fitness levels.
- Dedicated community of members.
- Helps achieve sustainable fitness results.
Cons:
- Customer service issues with management.
- Complaints about membership policies.
- High membership cost.
Location / Contact
- Address: 193 Boston Turnpike, Shrewsbury, MA 01545, United States
- Phone:+1 508-365-1400
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 60 reviews.
The address is: 193 Boston Turnpike, Shrewsbury, MA 01545, United States .
The contact number is +1 508-365-1400
This service is listed under Gym .
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Sarah (sarahdis)
1 year ago
Fun, supportive, friendly and amazing community!!! A great workout with the perfect amount of variety. Love it here
Angie Swarthout
1 year ago
Coach Hannah ruled! Rachel assisted me with getting set up and she is the sweetest! Happy to be back at Orange Theory!
Karine Pimentel
1 year ago
I loved the service and attention with beginners. highly recommend
Victoria Swanson
1 year ago
What keeps me coming back is the close knit community!! Not only a workout, but a group of people supporting each other
Scott Bellefeuille
1 year ago
I've been an Orangetheory Fitness member since 2013 when I lived in SW Florida. After moving to New England and going to the Shrewsbury Studio, I realized that the coaches, staff and ownership really care bout their members and each other. Helping people through a fitness journey can be daunting, but they all doo it with grace and kindness. Best studio ever!
Jacqueline Hogan
1 year ago
Extremely poor customer service. I can not believe it was the OWNER that I spoke to! Would not recommend š ā¦
Ashley Lapriore
1 year ago
Had been a member there for over 2 years. After moving, I got a voicemail suggesting I switch studios since apparently it charges them when you visit other ones? Didnāt know that. Not gonna lie, was not high on my priority list at that moment with other stuff going on. So they decide to just randomly cancel my membership š owner was all around unhelpful when I called and was unwilling to help. Staff there did a decent job trying to address the issue as much as they could. Coaches are great, management is not.EDIT: Iād also like to clarify so that I donāt get talked down to on my review in such a starkly unprofessional manner. I received no such emails, only a vague voicemail suggesting I switch studios. Your implication that ādeep down Iāve done wrongā is so embarrassingly inaccurate for you that, despite my bad experience here, Iām still surprised my opinion could get even lower. Snidely suggesting we are expected to know that the studio pays fees for other visits to studios and suggesting that a studio the charges only $10 more a month where I live is me trying to ācheat the systemā when I honestly thought continuing to give you my money for a membership was in your favor, is very disappointing to hear from somebody so high up in management in a gym that I frankly love. Despite your attempt at a blast on an online forum that only shows you in a worse light than before, I wish you all the best & hope you can learn better business practices and some ethicsā¦ your customers work too hard for their money to be treated so poorly. Please do better.
Devin Hall
1 year ago
Amazing staff and coaches!
Devon Turner
1 year ago
OrangeTheory Shrewsbury has really been such such a game changer for me. Iāve been able to stay consistent and fit workoutās into my busy schedule and crazy commute to the south shore. Although I work out at many different locations, nothing beats my home studio and amazing staff in Shrewsbury!
Varun Kamatar
1 year ago
I Enjoy the mix of Cardio, Strength and Rowing workouts.