Onelife Fitness Crystal Park

9pm closing time will not keep me as a member.

Local personnel here are great but I’ve had consistently poor experience with management and it is far too expensive for what it is.

Very clean facility with ample equipment and diversity. Staff is extremely courteous and helpfull.

Small but great facility for swimming.

This is my favorite gym in the area. Great pool, great equipment, group classes, they validate parking, towel service. The only way it could be better is if I went as often as I should :)

Great gym - lots of equipment ranging from free weights to cardio machines. In addition to the main floor that has the equipment, they have a cardio theater, where they show movies on the big screen. Also they have a large pool, sauna, room dedicated to track training, and yoga studio. This is your higher end gym (no Equinox but very nice).

Recently, I found the swimming pool quite crowded, and thought I would have to wait a long time for a lane. However, Steven, the lifeguard on duty, and Olya, another lifeguard who was giving a lesson, were very helpful. They explained the situation clearly, then arranged for another lesson to move over and alerted me when a lane was opening. As a result, I had a very fine workout. I really appreciate their efforts, at a time when their jobs are more difficult because of needing to guard against COVID.

They decided to implement a full mask wearing policy. No notification until arriving at the club. I didn’t bring a mask. They offered to sell me one which is of course a bit insulting at such an expensive gym, but even if it wasn’t I don’t take my wallet to the gym. I asked why I needed a mask as I had been to the gym many times before without one. They stated it was always the requirement since COVID started which was a straight up lie. They later admitted this and walked the statement back. I asked to wear a towel as a mask as I did not have time to return home to get one. Nope. Not good enough. Asked to leave so I did. Good riddance to poor customer service.

Initially I loved this club and the amenities but what they do is fraud. I bought an annual membership in the winter of 2020 before the pandemic. During the pandemic I did not go to the club. I had no idea that they extended my membership and they charged me for the services that I did not use after my initial contract expired. Nobody gave me heads up, nobody communicated with me that I will keep getting charged.