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Planet Fitness, located at 8796 Sacramento Dr, Alexandria, VA, is known for its clean environment and friendly staff. This gym operates 24/7 on weekdays, providing flexible hours for diverse schedules. Members appreciate the non-judgmental atmosphere, the variety of equipment, and amenities such as massage chairs and hydromassage beds. The membership options are affordable, making it accessible for everyone. However, concerns have been raised about equipment maintenance and occasional staffing issues.

Facilities are well-maintained, and attention is paid to cleanliness, but there are reports of equipment malfunction and inconsistent customer service. Despite these, many find the gym welcoming and supportive, enjoying a solid fitness experience overall. The location is convenient with ample parking spaces, enhancing the overall accessibility and convenience for members.

Pros:

  • Clean and well-maintained gym.
  • Friendly and helpful staff.
  • Affordable membership fees.
  • 24/7 weekdays operation.
  • Variety of equipment available.
  • Non-judgmental atmosphere.
  • Ample parking space.
  • Convenient location.
  • Massage chairs and other amenities.
  • Good member reviews for cleanliness and service.

Cons:

  • Reports of equipment maintenance issues.
  • Inconsistent staff responsiveness.
  • Weekend hours are limited.

Location / Contact

Rating Stats

4.5

out of 5.0

9 reviews
5.0
3 reviews
4.0
11 reviews
3.0
14 reviews
2.0
73 reviews
1.0

Reviews (110)

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Its actually very clean whenever I go... really surprises me becuase i barely ever see thay many employees

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Careful ! the teenage girl who has a silly appearance is shockingly rude and very recklessly dealing with customers. I am a black card member and have been in many other Plant fitness where i have been being interacted by very respectful and polite youths in front desk. i hope the management let her find another job where she can use that inappropriate mood and method of helping customers.

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The staff at this particular location is young and relatively respectful, but there’s a short, stout, female employee who clearly lacks professionalism and can be quite contentious when engaging customers. She’s rude, nonchalant, and has no customer service skills. I believe other reviewers have also mentioned her horrible behavior. I’m unsure if management will step-in and rectify her rudeness, but you can’t truly be responsible for the actions of others, even if they’re your employee.November 2022 will be my last month dealing with this, I’ll pay the extra $$ and return to LA Fitness…and yes, I’m the tall black guy w/ long locs, who’s there 6 days a week…transparency is key.

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I really want to give 0 stars to this Gym!! How in the world could you call the police to kick out at 16 year old boy that is a regular at the gym. My son does wrestling at MVHS, he is a very good student, he has all A’s in his AP classes!! I don’t understand why, we are still paying the membership for 4 people and he is the only one who’s using it!! As a parent we never receive any call from this gym to let us know what happening. It really was a MISTAKE!! We drop him off and pick him up every time he goes there!! You really need to be careful to send you child to this kind a gym where they do not care about anything!! Thank goodness the police guys were very nice to him even when he was in shock and scared because he didn’t realize they were after him. We are very upset about this.

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Ladies at the desk were engrossed in their phones, if lives were about downloading apps we wouldn’t have walked in to check

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Great place to workout, staff are so nice and very helpful.

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Ok place to work out, but the locker room showers never seem to get warm

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Super clean and there is a lot of equipment to use so there is usually a spot open.

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It’s best spot to workout without being scared of being judged recommend for anyone dats tryna get strong or lose weight

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We have been members of this location since it opened. Due to social fitnessing, we feel very safe here. The employees are friendly and never fail to greet us when we arrive and wish us a great day when we leave!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 8796 Sacramento Dr, Alexandria, VA 22309, United States .

The contact number is +1 703-347-7764

This service is listed under Gym .

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