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Alaska Functional Fitness, located at 6320 MacKay St, Anchorage, AK 99518, United States, is a gym known for its immaculate and well-equipped facility. Rated as the most up-to-date fitness facility, it is highly distinguished for having a carefully curated, pristine, and top-notch range of equipment which includes machines, free weights, functional, and cardio. The atmosphere is typically described as light, bright, clean, friendly and thoughtfully laid-out. The gym, apart from the physical workout sessions also includes a Protein Shake Bar.

However, it doesn't cease to have its share of drawbacks. Their business practices that hinder cancellation of memberships and dealing with customers' complaints have generated negative remarks among several patrons. Another significant disadvantage that potential clients have pointed out concerns the highly restrictive opening hours, especially over the weekend. Furthermore, lack of available day passes or memberships at certain times has also led customers to display dissatisfaction.

Pros:

  • They have top-notch, modern, and a wide range of well-curated equipment for all types of workouts.
  • The light, clean, and bright gym ambiance aids a positive workout experience.
  • The remarkable inclusion of a Protein Shake Bar.
  • They have a strict 'no outside shoes' policy that helps keep the floor incredibly clean.
  • Adaptability to customer preferences as seen by the presence of free weights along with machines.
  • The staff is perceived as knowledgeable and helpful.
  • Features well-maintained, clean lockers and locker rooms.
  • The gym has received great recommendations from other gym owners as well.
  • Impressively laid-out facility.
  • Despite providing quality service, it is relatively less expensive than comparable facilities.

Cons:

  • Restrictive working hours, especially on weekends, hinder the flexibility of workout schedules for many clients.
  • Absence of day passes or membership during certain times has bitterly disappointed clients.
  • Disappointing customer service when dealing with membership cancellation and customer complaints.

Location / Contact

  • Address: 6320 MacKay St, Anchorage, AK 99518, United States
  • Phone:+1 888-505-3957

Rating Stats

4.2

out of 5.0

4 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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Rude staff! Cold locker rooms, The place is very uninviting. upon signing up the girl behind the counter told me that I can cancel any time and then when I tried to cancel a few months later because I needed to leave to take care of my mother they wouldn’t let me cancel and charge me for the rest of the year and wouldn’t even take one month off super bad business practices do not go to this gym, horrible vibes

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Don’t believe the website. No day passes or memberships available at this time. Went by to workout for the day and got turned away at the door even though the gym was almost empty. Called to manager to ask if this was a mistake since the website says “free 3 day trail,” he confirmed and didn’t offer to make it right. Left a bad taste.

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The staff and facility are pretty good, but if you work any sort of sporadic schedule, just find another gym (maybe Alaska Fitness or Body Renew). AK Functional Fitness’ hours are some of the most restrictive in town. If you like to work out later in the evening… forget about that here… especially on the weekends??? I paid the year upfront when I initially joined, and I don’t intend to renew that commitment when my membership terms out.

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Sad to write this review, on the positive side the man who works the front desk is awesome, and the equipment is top notch. That being said I tried to cancel my membership which I read on their website costs a $75 fee (or did when I signed up). Unfortunately after 6 months I decided to cancel my membership and they are going to charge me for the rest of the year.It seems odd that there's no possible way to cancel the membership especially after reading about the $75 cancellation fee and I was not told anything when I signed up. I just walked in and got signed up in less than 2 minutes.Would love it to be fixed because I liked the vibes at the gym but paying for 6 months of a gym I'm not going to is super wack.

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Just took a cab here to pay their outrageous drop in rate bc I’m desperate after traveling all week and wanted a really good workout that you just can’t get at a hotel. Come to find out, they’re currently not accepting drop ins or new members… there were three people in the gym. Just wasted a ton of money on a cab to be denied access. Will be taking my business elsewhere.

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Great gym, has all the equipment you'll need and good knowledgeable staff. Everyone I've met there knows what they're doing and is really nice. Less expensive than somewhere like the Alaska Club but still manages to be a nicer gym. Worth it! Ask Jeremiah for free protein shakes.

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I've worked-out in a lot of gyms in my days. This is by far, the best facility I've ever worked-out in! What is so great about this gym:1) The equipment is pristine and carefully curated.2) The atmosphere is light, bright, clean and thoughtfully laid-out.3) This gym knows who it is: It's machines, free weights, functional and cardio... That's it!4) Shoes policy - Bring a pair of shoes! No outside shoes allowed inside on the floor. This keeps the floors incredibly clean and new. Nothing is worse in a gym than exercising on dirty floors.5) Protein Shake Bar - You don't see those much anymore and they serve 'em up here!6) Lockers and Locker Rooms - The finest you'll ever see!

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My experience with Alaska Functional Fitness started off alright. However, after learning they charged my card $30 for a day pass I was pretty upset with the entire situation. Instead of them offering me the 3 free day pass they took this as an opportunity to take my money. When I called them to clarify why I had been charged so much for one hour worth of time in their gym. I learned, that because they are a privately owned gym its justifiable to charge someone who doesn't live in the area and was only using it one time, $30 for an hour session is okay.The gym equipment was nice and it was a clean environment however that does not justify charging someone $30 for one hour. I also made it very clear that I was only using it the one time for an hour, nothing more.When speaking with someone this morning on 2/7/2020 at 6:37 am I did not get a pleasant response from the individual who took my call. They were raising their voice at me and pretty much telling me they didn't care. I would have been a returning client however after this experience I will never step foot in this gym again nor will I ever recommend this gym to anyone that I know.I was merely looking for someone on their end to understand where I was coming from. Even if they had offered me back half my money or a free future session I would have understood and been okay with the situation. However, the individual on the other end of the phone dismissed me as if I was an annoyance.Make your future transactions right! Alaska Functional Fitness I am disappointed in your customer service. No matter how nice your equipment is, it will never justify you charging someone $30 for an hour session.Best RegardsDISAPPOINTED CUSTOMER!!!!!!!

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My wife and I own a bodybuilding/powerlifting gym in Cali. Came to town to visit and found this gym on Google. ABSOLUTELY immaculate gym. Cleanest facility and most well equipped gym we have ever visited. Kristina and Wil (staff) were so nice and informative. Multiple times while we were working, we stopped and repeated to ourselves how great the gym was. Can’t recommend this place enough.

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Places like this are few and far between with the quality environment they provide. I really can't seem to come up with any sort of downside of AFF.It easily is the most up to date fitness facility in town that has anything and everything you could ask for.The staff is always friendly and eager to help with anything.The other members of the gym are just as friendly and openAnd to top it off the gym is lead by management that cares about its gym members

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 10 reviews.

The address is: 6320 MacKay St, Anchorage, AK 99518, United States .

The contact number is +1 888-505-3957

This service is listed under Gym .

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