The Alaska Club South is a gym located in Anchorage, Alaska, that offers 24 hours access to its facilities. Catering to the fitness needs of all its members, this gym provides a variety of classes, workout machines, and supplementary amenities. Despite the reported organizational issues and overcrowded schedules, the club manages to uphold its reputation through its positive influence on members' fitness journeys, friendly staff, and top-notch cardio equipment. However, some dissatisfaction from customers indicates room for substantial improvements in various areas.
Highlighted as a family-friendly establishment, the gym also provides services like childcare, swimming lessons, and family swimming times. Positive reviews emphasize the quality of personal training programs and classes. The services offered by the gym go beyond the routine, including features like a swimming pool and other amenities often missing at other gyms. This gym can be the ideal choice for families or individuals seeking a comprehensive and engaging fitness experience.
Pros:
- Open 24 hours for flexible workout times
- Offers a variety of classes and top-quality cardio equipment
- Personal training programs receive positive feedback
- Has amenities like a swimming pool, not available at other gyms
- Family-friendly; offers childcare and family swimming times
- Staff members such as JJ and Christian Fischer often praised for excellent service
- Some customers find value for money, given the comprehensive facilities on offer
- Selected employees, such as in childcare service, have been commended for being friendly and welcoming
Cons:
- Organization and customer service need improvement
- Overcrowded classes and busy schedules
- Not competitively priced, membership seen as expensive compared to other local gyms
Location / Contact
- Address: 10931 O'Malley Centre Dr, Anchorage, AK 99515, United States
- Phone:+1 907-344-6567
- Website:thealaskaclub.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 10931 O'Malley Centre Dr, Anchorage, AK 99515, United States .
The contact number is +1 907-344-6567
This service is listed under Gym .
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Melodious Merri
1 year ago
Alaska Club has really gone downhill. They can't seem to keep workers due to minimal pay which affects the club. They are almost always out of towels in the locker rooms. There is obviously a need for family swimming but they are extremely limited on times and overcrowding the times that are available. The small pool is closed half the time due to camps and swim lessons. The hot tub is even worse. They are far overpriced for the availability. There are very limited options for family swimming in Alaska but I will not be choosing the Alaska Club.
Elly Gregory
1 year ago
Spent time with Personal Trainer Christian Fischer today - what a great experience! Christian is awesome! He's knowledgeable, experienced, very helpful and inspiring!
Emily Mehlman
1 year ago
I love the club-- great classes, instructors and services (great deal for a fantastic massage!). Unfortunately, the customer service is atrocious. Its incredibly frustrating and disorganized trying to contact people for help-- even tasks as simple as switching my email address or finding someone to help when you're actually at the club. I've also made it a point to sign up my son for swim lessons, but each time there are several classes cancelled (one month over half the classes!) another time, they told me I was at the wrong class after 3 sessions (I had asked 2 different staff members if I was in the right class). The teachers are great, but the club seems very disorganized.
Amanda Hubbert
1 year ago
Best way to start your week off - 6am HITT with Paris! Her high energy and class is the best!
Darryl Wilson
1 year ago
Shelley rocks!!!!! Very challenging yet she knows how to bring you along. Top notch!!!
Annette Kelley
1 year ago
We love this class!! Shelley is amazing!!
Vittoria Helkenn
1 year ago
The Alaska Club South has been a great place to workout in general. Their classes, and especially the instructors, are really top notch! The rest of the gym is like any other gym in general. Things I don't like: the classes are very full, the gym is extremely busy and space is limited at best, parking at peak times is cut-throat, the young workers at the front desk tend to ignore you when you come in because they are on their phones or chatting, the locker room is shabby.This is incredibly minor, but the aesthetics at the south gym have always bothered me. Who picks those colors??? I favor the much sleeker East branch.The membership is very high compared to the other gyms in town but you have access to a pool and other things you wouldn't at other gyms. However, if you don't use the pool and other amenities, it just feels like the cost is too much. I wish they offered different levels of membership so you could tailor it to your preferences and not overpay.All in all, our experience there is good and I would recommend joining. Its a great place for families.
Mike Goodwin
1 year ago
Been a member for 25 years. The South Club is convenient to my residence. The Club and Management can work better for the membership. Things like getting ice melt or grit on sheet ice on parking lot. Policing the men's locker room for open cameras, posted prohibited and keeping the under 21 out of older adult areas. Cleaning could be stepped up a notch as well.
Radu Popa
1 year ago
Shameless place (Fairbanks location only) with a shameless general manager Dustin that lies to your face! Been a customer for over 10 years and more than 15 thousand dollars later this place is a joke! They took the tire flip machine apart and when i asked what happened since a lot of us we’re using it James ( office manager ) said there is no space ! Machine was there for years , suddenly no space now in the largest location of all AK club network ! Tried talking to general manager Dustin and he said yeah we’ll try to place it in our heavyweight room but cant now ( maybe a week 2,3 basically told me to get lost)because were busy with the water slide ! Straight lied to my face because and elder gentleman took it apart in 20 minutes ( i was present)while a whole different crew was setting up the slide by the pool! Pretty low as a man to lie let alone as a general manager!
Eddie Johnston
1 year ago
Enjoy the atmosphere. Staff is friendly. Sometimes locker room floors are a little dirty.Ricky and Adrienne are awesome. Enjoy the morning group. Would be nice if some kind of shading or blind could be put on the windows in the cardio room. Sun is really bright when riding the bikes. The top third of the windows would be sufficient.