The Alaska Club Eagle River offers a well-maintained, vibrant gym experience in the Eagle River Medical Plaza. With 24-hour access, comprehensive equipment, and a positive atmosphere fostered by friendly staff, this gym aims to support diverse fitness goals. Members appreciate the clean facilities, wide variety of classes, and child-friendly amenities that make it a great choice for families. However, issues like locker room ventilation, equipment maintenance, and inconsistent pool and sauna hours can detract from the overall experience.
Many rave about the welcoming environment, exceptional instructors, and supportive community. Yet, concerns about customer service, high membership costs, and management decisions occasionally surface. Despite some drawbacks, the gym's extensive offerings, including swimming programs and a fun indoor play area, make it a strong contender in the fitness community.
Pros:
- Open 24 hours daily.
- Friendly, professional staff.
- Clean and well-maintained equipment.
- Wide range of classes for all fitness levels.
- Child-friendly amenities and activities.
- Great swimming programs for kids and adults.
- Supportive and motivational community.
- Comprehensive equipment for full-body workouts.
- Various amenities like sauna and whirlpool available.
- Excellent childcare services.
Cons:
- Locker room ventilation issues.
- High membership costs.
- Inconsistent maintenance of equipment and amenities.
Location / Contact
- Address: 12001 Business Blvd, Eagle River, AK 99577, United States
- Phone:+1 907-694-6677
- Website:thealaskaclub.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 70 reviews.
The address is: 12001 Business Blvd, Eagle River, AK 99577, United States .
The contact number is +1 907-694-6677
This service is listed under Gym .
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VMANCITY
1 year ago
I have been a member for a while now. Pretty good gym however they need to get some air flow in the locker rooms ASAP. Stinking up the place. Close your eyes and it’s easy to imagine yourself in an outhouse that has been heavily used on a Wednesday morning after taco Tuesday. Most of the staff is friendly but no amount of smiles can cover up that smell. They must be used to the smell by now. Also there has been this one booger on the wall that I see every day. Not sure how long it was there before I joined but we will see how long it will last. Probably quite a while. I’m telling you this booger has stamina!
Robert Remy
1 year ago
I am moving. They said I would not receive a cancelation fee if I had to move out of state. You better believe they now want to push a scrap to collections. Just a really distasteful finesse and fleece op.
Amy Garcia
1 year ago
Destiny is the BEST 🌟💪I almost died...but in a good way! …
Gerri Hart
1 year ago
This gym was perfect. I was in the area visiting and they were nice enough to give me a pass for the week. The gym has everything I would want in a fitness center and the people where great.
Andrew K
1 year ago
The Alaska Club in general state wide is excellent. I work and play in anchorage and the valley and have been to all the clubs. I prefer the Eagle River Club over all the other clubs. The staff are more professional and motivating in the manner of interaction. I have observed the manager setting the standard keeping the gym clean, organized and pleasant to work out in. The equipment 97.5% of the time is in good shape. I say that because I have only seen one treadmill down. However all the weight lifting machines are in good shape provide a smooth action.The members are friendlier and have great gym etiquette. There is not a bunch of attention seeking activity. Most members stay focused and respect other patrons. Again, I think this falls back to the the manager and the way the culture is developed among staff and members.Great instructors at this club, I have participated in aqua aerobics "bot camp", yoga, and spinning. All these classes have excellent instructors that provide motivation and helpful tips if just beginning. When I started doing the classes I was welcomed and engaged and did not feel like maybe I was in the wrong place. Genuinely the instructors, staff, and other members are supportive in health and fitness.My 11 yr old loves going to the gym here. If he isn't feeling like a work out there is other activities that he can enjoy or relax while catching up on homework. This gym, the staff, layout, and other members have made this place apart of our daily routine. A must have in Alaska to stay ready and fit through the year.
Jennifer Shim
1 year ago
When we joined the club members no one been told us about swimming pool rules, and we had no problem swimming there, no one was told us my kids 5 years old can’t swim there with his life vest until today, one of the employee was swimming in the pool we wasn’t knowing she was there first or my son was there first, she ask us to leave change to other line, my son just 5 years old doesn’t know how to swim breathe in the water yet, so I asked her please to move other line, cause my son was not listening at that moment, she tell the manager let us to leave, she’s very upset because my son was swimming there, she’s stringing us all the time (very rude looking) I trying to tell the manager her name is Britney the situation, she said we been rude, not the employee was swimming in the pool, she’s told us we should leave, I told her please cancel my membership today, your service is not acceptable, the manager said she will cancel it , last word she said was “enjoy”~ poorly management very rude, we been traded very badly. We are not welcomed and that’s ok,we’ll cancel the membership, never join Alaska again for sure. Not recommended to anyone!
cori2996
1 year ago
Staff is very friendly and helpful. Best gym in the area.
Megan Moody
1 year ago
Definitely one of the better Alaska Clubs that I go to. Honestly I am most disappointed in how the company treats their employees and don’t pay a good enough wage. For as much as I’m paying I wish they took care of their people better.
Sharon Seymour
1 year ago
This gym is very disorganized. I’ve been trying to get a personal training schedule set up since September (& have tried at various time slots to accommodate their schedule). They have rescheduled my initial consultation 3 times (at the very last minute), & the 4th attempt, the trainer was a no show. The front desk informed me there is no way to reach the instructor & that he probably slept through his alarm. Extremely frustrating! One would think an organization of this size would have it’s act together. I wouldn’t waste money on membership at this gym if you are needing personal training, which is the sole reason I joined this gym. Now I’m stuck into an expensive full year commitment & cannot get any personal training scheduled.
LeToyia Erickson
1 year ago
This is my home club, this is my favorite club to go to. There are always towels, it's clean and the stream room is amazingly refreshing. I love how the staff treats us like we are part of a big family. They work very hard for their members to make sure our voices are heard. They go above and beyond. I love that no matter where I am in Alaska I can go to any Alaska club as a member. Thank you Ak club for always putting your members first.