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Crunch Fitness – Arlington, located at 5906 S Cooper St, Arlington, TX, offers a vibrant workout environment with a wide range of fitness classes and modern equipment. The gym is well-regarded for its friendly and motivating staff. Classes led by instructors like Marcus and Nastasha are crowd favorites and are particularly lauded for their energy and effectiveness.

While the gym excels in many areas, some issues have been reported regarding customer service, billing, and contract transparency. Despite these drawbacks, Crunch Fitness remains a top choice for those looking to enjoy a dynamic and supportive fitness community in Arlington.

Pros:

  • Clean, modern equipment.
  • Supportive and friendly staff.
  • Great variety of classes.
  • Effective and motivational instructors like Marcus and Nastasha.
  • Childcare services available.
  • High energy atmosphere.
  • Hydro-bed similar to Planet Fitness.
  • Affordable membership options.
  • Open early and closes late on weekdays.
  • Access to free weights and other training equipment.

Cons:

  • Reports of poor customer service and pushy staff.
  • Billing and cancellation issues.
  • Can get crowded at peak times.

Location / Contact

Rating Stats

4.0

out of 5.0

28 reviews
5.0
4 reviews
4.0
3 reviews
3.0
7 reviews
2.0
68 reviews
1.0

Reviews (110)

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Zumba is currently my jam, and Amira, Sammy, Christalena and Dolores are the absolute BEST instructors. They all bring something different and fun to the table. The dance moves range from beginner to advanced - love that the instructors offer modified moves. For someone who has trouble walking and chewing gum, I have not fallen on my rump yet. Check it out if you want to be in a no judgment, fun environment with other folks.

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Nice clean gym. Been going for almost a year. Marcus is my favorite group fitness instructor and I wish he had more classes at 5:30pm. My favorite class he teaches is Belly, Butt, & Thighs Bootcamp.

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Great atmosphere. Great experience. Classes are well organized. I had the best trainer for a few months, his name is Griffin. If you are looking for a trainer to help to meet your needs just ask for Griffin...he is the man!

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Good luck! This place is awful. No true customer service, a bunch of kids running the place. They have ran up multiple charges on our account costing hundreds and hundreds of dollars without our consent. They have apologized and promised they will refund and remove the issue, but a month later still no refunds and still no stop of charges. We are filing a case with the bank and reporting fraud. No one can seem to help or answer anything. The manager avoids calls.

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So far so good. I just started going but I chose it because it has pretty much everything I was looking for, staff is helpful. I started training with Steven and the experience has been positive, he has been supportive and helpful.

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I wouldn’t give this place any stars but I couldn’t put up the review. Ok when I sign up at this ridiculous place the lady told me there were no contracts cancel anytime I just would have to go on and do it. Ok when I did that they said I had to pay 100 and something dollars so I told them I was no longer working let alone didn’t even start at the jump yet so I gave them another card and such the girl at the front desk told me my other card was delete ok how about the next following month they took money out of my account. SoI advise any one don’t go to this gym they don’t care about the ppl just the money and will lie at the same time. I will never do this ever again. But I’d your looking for a gym that lies and don’t care then this is the place for you, but me never again and I have already told 20 people already and they all thank me for giving them heads up on these crooks

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Marcus is an outstanding instructor. After attending his classes, you will feel the weight dropping off. I can see myself getting the results I want, by attending his class once a day for a month. Marcus is a go-getter. and his class bring that pressure.

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I never give out reviews, but the employees here truly deserve it. They're the most dedicated and respectful people I've encountered at any gym facility I've been too. They provide and fufill everything a person needs for there personal fittness journey. Which in turn makes a greater impact in peoples personal lives. These guy make the world a better place . Shout out to David Chapple, if your looking for a trainer with plentiful knowledge and skill in his craft speak to my man 💪🏽

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The gym is fine. My thing is, they stay promoting a free guest pass so I thought great I'll bring a guest. The first thing before we even worked out was "are you planning to sign up" to my guest. The employee said the pass is only for people in Arlington they won't bother with someone who isn't in the area. Don't promote a "free guest pass" then. And what if someone works in Arlington and lives elsewhere? Be smarter about your business.

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Do not sign up with them. They lied from the beginning. Hidden charges are all over. You can't even cancel once you join. The customer services are very rude. Mostly they say I don't know. Or I am just a trainer. Or that is how this gym is! If you work somewhere you should take ownership! Brenda tried but you can't change the atmosphere of the gym if you are the only one trying to. The reason why people sign up for 24hour fitness with their broken equipment is that they have very pleasant customer service.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 5906 S Cooper St, Arlington, TX 76017, United States .

The contact number is +1 430-227-8624

This service is listed under Gym .

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