Athens Health & Fitness

Extremely predatory membership cancellation policies.Recently, had a horrible experience with membership cancellation. I moved out of the region and could not cancel without jumping through a process designed for you to give up. Don't sign up for this gym. They absolutely refused to work with me to cancel despite the distance, and their sales manager even hung up on me whilst I tried to cancel. They require you to cancel in person or via a certified letter. Their membership contract simply states you must cancel via writing, not via certified mail. It is simply ridiculous to have to jump through so many hoops to cancel a gym membership.DO NOT SIGN UP FOR THIS GYM

Stay away if you expect professionalism. Unfortunately, the gym's incompetent and unprofessional staff has shown that they are not prepared to support the fitness community. I have plenty of examples and will only state four:1. On yesterday (Thursday, August 11, 2022) , a large ceiling fan, fell to the ground from above the Treadmill machines. The 5:00 AM staff did not know what to do and froze in place. It took clients (including my colleague) to remove this plan away from the machines.2. I have another colleague who signed up for a group class that he prepaid for $49. The class was inconsistent and at times did not occur. And when the instructor did show up, my colleague was informed that the instructor could not teach the class if only one person showed up. This was a 6:30AM class that my colleague (who is a corporate engineer) had to schedule to attend. After my colleague approached 3 people (Tyler, an frontdesk attendant and the Club Service's secretary, Natalie), he was refunded a prorated amount of $20. There was no concern nor action to actually remedy the situation nor to be of service to the client.3.The ceiling leaks and leaves puddles of water on the track floor. Once again, no concern nor care about liabilities.4. And finally (I could make this a list of 10+), the locker rooms are worn out and in shambles. It is surprising that the health dept hasn't shut this place down.I don't normally post warnings nor post bad ratings about companies. Nonetheless, the public should be forewarned and know disarray before signing up. Athens deserves better than this and my alma mater, UGA (which they chose as their decor) should file a defamation suit for being associated with such a disgraceful establishment.

This gym is a TOTAL scam, especially for college students. I was on the other side of the country during summer and had to order a new card due to fraud. They then charged $73 because my subscription payment was not processing, even though I hadn’t used the gym. They also make you cancel in person, so there was literally nothing I could do. They will take advantage of you. It’s a scam and they are well aware of it. Don’t come back with “it’s our 30-day cancellation” rule because this has nothing to do with that. They also don’t have lots of broken equipment.

Terrible membership cancelation policy.I was under the impression that I was able to cancel my general membership and personal training after moving out of Athens, someone from staff indicated to me that it was taken care of. Yet, apparently they only canceled the PT and NOT my general membership, and they are continuing to reach out regarding this payment. This is predatory, obviously set up this way to make a profit from people that don’t attend but continue to pay. I don’t blame individuals there that don’t make the policies but are just doing their jobs - I had a great time with my trainer as well - but because of the owners, board, or whoever the hell else is making the decisions, DO NOT BECOME A MEMBER HERE unless you have money you like throwing away.

Great gym. Everything you need weather your training just to train or getting ready for a show. I love all the accessorie machines they have and how big the gym is. They have a big room also for classes or workouts. There's also a women's only side and I've never seen that at a gym before. If your a bit insecure as a women you can simply stay on that side and we would never know you was even there. There's also a planet smoothie right inside the gym, which is perfect for after or before workouts. There's a boxing gym inside also but it does cost extra to go in the room. Best gym I've attended so far.

I’ve been to multiples gyms in Athens and none compare to Athens Health & Fitness. The staff is so friendly and always happy to help. Every time I come to workout is a great experience. Highly recommend getting a membership here, you won’t regret it!

This is a wonderful gym. Plenty of wide open space, a lot of equipment to choose from, and they are constantly making the place better with renovations and equipment additions. The cable pulley system on the cable weight machines (closest to the cardio machines) does need adjusting, but once that happens, it’ll be a 5 out of 5 Stars for this gym; No Doubt!

I’ve been going to this gym for about 3 months now and I have absolutely no complaints. The staff at the front desk is extremely helpful if i have a question or problem and the gym is always super clean. definitely recommend coming here. especially if you’re a student in the athens area, you get a discount on the monthly rate!

I absolutely love Athens Health and Fitness!!! Everyone that works there is so welcoming and all the machines are great quality! One of the many things I love about this gym is that they have an all girls gym in the girls locker room! High recommend this gym!

Love this gym in Athens! The workers are all so nice and friendly every time I come into the gym. I always feel very comfortable in the gym whether it be in the girl's gym or the regular side! They have a great selection of equipment and space to do your workouts, and I look forward to going to the gym every time!