Planet Fitness in Covington, WA, offers a welcoming and non-judgmental environment for individuals of all fitness levels. The gym provides a variety of modern equipment, including cardio machines and weightlifting stations, making it easy to find a workout routine that suits you. The staff is known for their friendliness and helpfulness, ensuring that members feel comfortable and supported. Additionally, the gym is kept very clean, with members and staff diligently sanitizing equipment.

Despite the gym's many positives, some members have voiced concerns about the recent change in operating hours, which no longer includes 24/7 access. This change has been inconvenient for those with busy schedules. Overall, Planet Fitness in Covington remains a great choice for its affordability, cleanliness, and supportive staff.

Pros:

  • Non-judgmental environment.
  • Affordable membership fees.
  • Clean facilities.
  • Friendly and helpful staff.
  • Wide variety of modern equipment.
  • Child-friendly, with waived fees for kids.
  • Convenient location.
  • Hydromassage beds available.
  • Positive atmosphere.
  • Easy check-in process.

Cons:

  • Operating hours no longer 24/7.
  • Management issues as reported by some members.
  • Inconsistent customer service.

Location / Contact

Rating Stats

4.3

out of 5.0

16 reviews
5.0
4 reviews
4.0
6 reviews
3.0
12 reviews
2.0
73 reviews
1.0

Reviews (111)

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Very disappointed hours were just changed. It’s hard enough as it is to stay motivated to go to the gym everyday but even harder when I only have a limited time to get in there. Should be open 24 hours a day 5 times a week. Hire more employees if that’s the problem or find a better marketing team.

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Clean place, friendly staff, all machines appeared to be in working order and had decent showers.

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Staff is always super friendly.

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My significant other and I joined on referral. Previously we used 24 hours, but we’re newer to the area and the Kent location would have been an additional 20 minutes of driving each way. We decided to give planet fitness a go. A few weeks in we decided to see a personal trainer multiple times a week at their own personal gym (not affiliated with Planet Fitness) and bumped our account down from the higher tier to the basic tier plan. Doing so was painful. The manager assisting us was in an awful mood, we almost canceled outright and regret not doing so, he made us feel so unwelcome. I believe his name was Chris. We were then overcharged the next month and ended up leaving for 24 hour fitness either way. At least canceling was less of a hassle.

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This place is run well, and at $10/month membership (granted annual and sign up fees add up), they offer a lot.They did me solid when I accidentally left my iPad there and another member turned it in to Lost and Found + they recently had improved the wifi, which is 💯 considering my cellular (ATT) doesn’t work around the facility.Love that they listen to feedback and always working to improve.My favorite Planet Fitness ever!

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Horrible customer service from shift lead and manager. Concerns are dismissed and minimized.

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It's nice going in there and you get greater by name.

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Prepaid an 18mo. membership for my 16yo son and I in April. 2 months later my son had trouble checking himself in and the front desk said he wasn't in the system. I explained he had a prepaid membership and they let him in as a guest. I spoke to the manager (I believe his name is Chris)and he explained they discontinued the 18mo.prepaid membership offer. He said my membership is ok and my son will be let in with the summer pass. Bottom line: I just want what I paid for and he is NOT a guest he's a member....bad business practices

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Can't beat their pricing and hours open. Yeah it gets crowded between 3-8pm but other than that it's empty in there. Friendly staff and friendly gym members

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Edit my initial review, but tonight 2/7 was helped by Caren and Vanessa, both were terrific and extremely helpful. Also shoutout to Clayton who also does a terrific job. I'll say though everybody is nice and polite just haven't gotten a chance to know them all yet, thank you

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 111 reviews.

The address is: 16913 SE 270th Pl, Covington, WA 98042, United States .

The contact number is +1 253-277-8984

This service is listed under Gym .

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