Planet Fitness at 12611 N Mopac Expy Ste 3, Austin, TX, offers a clean, spacious workout environment with a variety of equipment and amenities. The friendly staff ensures a welcoming atmosphere, making it a popular choice for many gym-goers. The gym operates 24 hours on weekdays and has varying hours on weekends, fitting diverse schedules. With low membership fees, it provides good value, especially for those who can design their workout routines independently. However, issues with mold in the showers and inconsistent employee availability are concerns that need attention.
Despite minor downsides, this Planet Fitness location is highly rated for its cleanliness and the professionalism of the staff. The range of equipment and the judgement-free environment are significant draws. Members appreciate the hydro massage beds and ample cardio machines. It's a great option for those seeking an affordable gym with essential amenities and a positive atmosphere.
Pros:
- Clean and spacious environment.
- Variety of equipment.
- Friendly and helpful staff.
- Affordable membership fees.
- 24-hour weekday operation.
- Hydro massage beds available.
- Judgement-free zone.
- Ample cardio machines.
- Good for self-designed routines.
- Positive community vibe.
Cons:
- Mold issues in showers.
- Inconsistent employee availability.
- Busy at peak times.
Location / Contact
- Address: 12611 N Mopac Expy Ste 3, Austin, TX 78727, United States
- Phone:+1 512-993-2924
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 12611 N Mopac Expy Ste 3, Austin, TX 78727, United States .
The contact number is +1 512-993-2924
This service is listed under Gym .
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Demetrius Satterwhite
1 year ago
I've been checking out a few gyms in the area to join for me and my family and this one is definitely it!! The front desk staff was amazing! I spoke to a gentleman named Steven and he answered all my questions and definitely went beyond my expectations with customer service!! Will definitely be joining Friday 😊! …
Elias Mateo
1 year ago
Favorite spot to get a good workout in and relaxation. As well with its amazing staff like Raquelle and Eduardo who are outstanding at this location! 🙌🏽 …
Xavi Cantarito
1 year ago
Friendly yet unintrusive staff. Very clean facility. Great value for the money, especially if you can come up with your own routine without a coach.
Kenneth Tovar
1 year ago
Honestly the best bathrooms to use the showers, feels cleaner and more private. The gym as a whole feels a lot cleaner. Not to mention everyone here is friendly including the staff.
David Roa
1 year ago
I like this location it's not over crowded and the Showers are amazing! Perfect pressure and perfect HOT water to relax muscles
Andre Benjamin
1 year ago
Because I come in at 230 there isn't much to complain about. Just a couple things. 1. All but 1 of the Smith machines aren't leveled, as if one side is more weighted than the other.2. I'm not sure the name of this employee but some mornings at 2am when I go he's no where to be found when I need to purchase a drink. I'll look all over, even resulting to waiting roughly 10 minutes to still not be helped. One time a sign was left to reach them by walkie if they weren't at the front desk but walkie wasn't left to contact them.Other than that at 2am no wait for machines, I can get in, get it in and leave. Minus the Smith machines, the other equipment is great !
cotmMarkhor_TheGoat
1 year ago
I'd like to highlight Marcy and Gustavo for their excellent display of customer service and support! They were both effective and efficient when it came to their dutiful performance as a team member. Great customer service with great posture, eye contact and a friendly smile for every gym member entering and exiting this facility. I hope to see these gentlemen in leadership roles for the near future. I very much appreciated the shower stall design, whomever it was that said "hey let's make the showers into a convenient walled off walk-in closet to maximize privacy for our guest" great job buddy!! I wish other locations would mirror this layout. Stay fit 💪 ✨️
Andria Juarez
1 year ago
This PF was so clean and the employees were super efficient with sanitation! I will definitely be making this PF my home location! I look forward to returning!
Keri Hahn
1 year ago
I joined this gym because it's 24 hours. Now they're not open during the hours that I can be here. Every time I try to call and cancel I get an automated message and never hear back from anyone. I just want to cancel my membership and they literally won't let me.
Cesar Contreras
1 year ago
I love everything about this location. Starting from the crew of workers, they are super nice. The gym it’s always clean and it’s a good atmosphere.