Crunch Fitness - Avondale, located at Gateway Pavilions, offers a comprehensive range of fitness amenities and classes for all levels. The facility is equipped with modern machines, a variety of weights, and unique services like hydro massage, tanning, sauna, and red light therapy. The supportive staff and personal trainers are highly praised for their friendliness and expertise, ensuring a welcoming atmosphere for new members and regulars alike. However, the gym faces issues with cleanliness, especially in the locker rooms, and has been criticized for its cancellation policy.
Despite these concerns, many members appreciate the open layout, variety of equipment, and the positive atmosphere provided by the staff. Peak hours can get busy, but mornings and mid-days offer a less crowded experience. Crunch Fitness - Avondale is a solid choice for those looking for a gym with extensive amenities and a motivating environment, provided they are aware of its administrative policies and occasional maintenance issues.
Pros:
- Great range of fitness amenities.
- Friendly and knowledgeable staff.
- Supportive and motivating personal trainers.
- Variety of group fitness classes.
- Clean and modern equipment.
- Affordable membership options.
- Conveniently located with ample parking.
- Open early and closes late on most days.
- Welcoming atmosphere with no judgement.
Cons:
- Inconsistent cleanliness, especially in restrooms.
- Complicated and frustrating cancellation policy.
- Limited maintenance of certain equipment.
Location / Contact
- Address: 10050 W McDowell Rd, Avondale, AZ 85392, United States
- Phone:+1 623-936-0412
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 110 reviews.
The address is: 10050 W McDowell Rd, Avondale, AZ 85392, United States .
The contact number is +1 623-936-0412
This service is listed under Gym .
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WILLIE BROWN
10 months ago
The bathrooms sure could use janitorial service.
Veronica Carabez
10 months ago
Is the BEST place to work out 💪I love it!Variety of options Group Fitness classes, challenges, and great atmosphere …
Lizeth Sanchez
10 months ago
I never subscribed to this gym, I used to go to YouFit on camelback before it shut down during COVID and my membership was forcibly transferred to this sorry gym. I cancelled the subscription multiple times. Ive spoken to multiple supervisors saying “I’m sorry, all you have to do now is email me at Prath or bryce at crunch Avondale dot com and I’ll cancel your subscription.” I guess I didn’t know they were still charging me because I found out once I lost my debit card last year. My payments stopped going through and this year I started getting texts stating they were sending me to collections unless I signed up for their $1 membership. So for the third time I spoke with them and they apologized and told me everything was handled and I wouldn’t be sent to collections. Today I got a text from Prath stating that my account is in collections and they will remove my account from collections if I sign up again. This is the work of the devil. I haven’t gone to the gym in years. I have bad lungs and a weak heart and can’t just gym anymore, especially not in an overcrowded and dirty gym. I hope they leave me alone
Mary Reyes
11 months ago
I have been going to this gym since it opened.It’s clean. Staff is very nice and friendly.
Lorraine Medina
11 months ago
Crunch Avondale is awesome the staff to include Prath , Jarely, and Bryson are always so wonderful and helpful. if I ever need anything they are available. Questions I may have about equipment or class schedules they always answer them and are very knowledgeable! Please come join today their equipment is clean as well bathrooms too !
Kaitlyn Franco
11 months ago
I had a very great experience at Crunch. Friendly staff , my personal trainer Prath explained the training process very throughly and motivated me in my new journey to become a better me. Definitely a great gym to get started.
Preston Harding
1 year ago
Horrible cancelation policy and terrible manager. I'd recommend any other gym don't waste your time and money here
Cayla Juhlin
1 year ago
While the gym itself is good enough for most people, I thoroughly disagree with their cancelation policy. They make you email the facility manager to request cancelation rather than take care of it immediately when you walk in. Then, they will charge you an additional month of membership even if you cancel before weeks before you are usually charged. Finally, the most important part, they charge you for an additional YEAR of membership unless you cancel 30 days prior to the month of renewal. Please note this ridiculous policy when shopping for a gym. This one will take as much as they can get out of you.
Sasha Soles
1 year ago
Yes crunch is by far my favorite public gym however there are a few things that push me further and further away. For one, there are multiple lights at the HITT zone that constantly flicker which is a medical hazard. The “crunch-o-meter” is NEVER updated correctly. There have been multiple times where it was “light capacity” and it was packed. Last but not least a lot of the equipment has been squeaking and stalling lately. There obviously needs to be a reevaluation of the maintenance of this gym. Other than that I love and appreciate the culture of this gym.
Chris Prendergast
1 year ago
I applied for employment as a personal trainer. Went to the interview, received the we have a few interviews after you and we will be contacting you after they’re completed, got ghosted. I never applied for a membership at this gym nor would I ever want to. About a few weeks after the interview I started receiving spam calls and text to join the gym. I never consented to have my information be used for marketing, I am also on a do not call list and they persist to call and text even after telling them so. Shady company and gym. Do not suggest them, if you’re looking for better quality and customer service for around the same price, choose mountain side