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Planet Fitness in Glendale, AZ offers a welcoming environment for fitness enthusiasts of all levels. This location, open 24 hours most days, is known for its clean facilities and friendly staff. Members appreciate the variety of workout equipment and the constant availability of machines, contributing to a smooth and unintrusive workout experience.

Despite the great atmosphere, occasional negative experiences with staff and operational issues can occur. The gym's membership is affordable, giving access to perks like hydro-massage and tanning with the Black Card. However, some members have reported issues with sanitation and inconsistent customer service.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • Affordable membership options
  • 24-hour access on most days
  • Good variety of workout equipment
  • Not crowded, easy access to machines
  • Perks like hydro-massage and tanning
  • Judgement-free zone
  • Multiple sanitation stations
  • Supportive personal trainers

Cons:

  • Inconsistent staff behavior
  • Occasional sanitation issues
  • Operational inconsistencies, such as unexpected closures

Location / Contact

Rating Stats

4.5

out of 5.0

27 reviews
5.0
7 reviews
4.0
4 reviews
3.0
8 reviews
2.0
75 reviews
1.0

Reviews (121)

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Back in December 2017 I stopped by to cancel my sons membership and the person at the front counter said everything was taken care of. After looking at my statements a couple months ago they are still charging me. I wrote a letter to their …

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This is such a great gym! The customer service is always outstanding and staff and manager are very nice. Extremely clean for a gym never send anything like it 😮 highly recommend! …

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Nice gym and staff is super friendly. Available equipment is good enough. Wish they had more variety but they have enough to get a good work out in.

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Well me and my husband just started working back out.he a black card member I come as his guess.he only got the membership cuz I said so...I like the total body fitness enhancer Etc that black card offers...but I can't use them I don't know that when telling him to sign up. So today when we was working out and we were finish and my husband went to get a massage in the chair where I waited. As we were leaving one of the workers behind the desk ask me how far along I was..I inform her that I was not pregnant she did not apologize and I told her that's why I'm here I don't want to look like I'm 4 months pregnant she look me in my face and said you look like you're do anytime I said oh my God I thought this was a judgement-free Zone I laughed it off but I was hurt. As we were leaving they have the candy dish she may one last comment and asked me did I take enough candy for the kids just plain out disrespectful. As if depression is not enough I build up enough courage to work out with my husband to be his support.he be my support for someone just be so rude I don't think I want to come back my feeling are hurt

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This gym is super small and hot. If you dont mind driving for about 10 more minutes, I would recommend the one on 75th ave and Peoria. Huge, cold as Hell so you work out comfortable, nicely organized, staff is great treats you like fam.

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The upside: Early to midday is usually not very crowded. The lounge area is also nice.The downside: A lot of their equipment is sub-par. The smith machines squeak like they need WD40. Some curling bars are loose, and unfortunately, a lot of their machines only go up to a very low weight compared to other PF locations.

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Great gym. They stand behind thier motto as a non judgemental gym. It's hard to go to a gym if you are very overweight. The atmosphere is great. Staff awesome. Good selection of machines. Be aware of thier billing . I have had some issues

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The gym is great. Nicely cleaned and Maintained. Great atmosphere. But the customer service is pathetic. They tried to make me sign waivers 3 different times because their employees were too lazy to put my information in the system 2 different times. By the 3rd time they tried to get me to sign a waiver I just walked out. Totally kills my work out vibe. Smh !!

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From the  moment, I and my friend walked in, this place felt like a home. The owner came at 6 am in order to meet us there with a big smile and was very courteous. The whole staff has been amazing since we started. They are very personable and knowledgeable. I highly recommend them.

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So far no problems, have been coming here with my family for a year now. Seeing how much my mom and sister liked the black card, I got one for myself ! I love it so far. There's a huge variety of machines, and you meet a lot of great people here. Its not awkward being over weight and trying to work out. The staff is very friendly, and supportive. Not like LA fitness where everyone tries to act like a car salesperson.I highly reccomend this gym !! The only thing I would change is if they had a sauna or even a pool, that would be super cool!! 💖💖

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 121 reviews.

The address is: Located Next To Auto Zone, 5121 W Glendale Ave, Glendale, AZ 85301, United States .

The contact number is +1 623-748-9223

This service is listed under Gym .

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