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Planet Fitness in Glendale, AZ offers a welcoming environment for fitness enthusiasts of all levels. This location, open 24 hours most days, is known for its clean facilities and friendly staff. Members appreciate the variety of workout equipment and the constant availability of machines, contributing to a smooth and unintrusive workout experience.

Despite the great atmosphere, occasional negative experiences with staff and operational issues can occur. The gym's membership is affordable, giving access to perks like hydro-massage and tanning with the Black Card. However, some members have reported issues with sanitation and inconsistent customer service.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • Affordable membership options
  • 24-hour access on most days
  • Good variety of workout equipment
  • Not crowded, easy access to machines
  • Perks like hydro-massage and tanning
  • Judgement-free zone
  • Multiple sanitation stations
  • Supportive personal trainers

Cons:

  • Inconsistent staff behavior
  • Occasional sanitation issues
  • Operational inconsistencies, such as unexpected closures

Location / Contact

Rating Stats

4.5

out of 5.0

27 reviews
5.0
7 reviews
4.0
4 reviews
3.0
8 reviews
2.0
75 reviews
1.0

Reviews (121)

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Planet Fitness has been fraudulently charging my bank account for 5 months after i put a stop-payment on them. I loved this gym & just can't believe they would be so shady as to treat people like they are nothing to their business!! Sad & angry!!

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For having such an obsession with cleaning requesting patrons spray an unknown cleaning solution on equipment leaving it ofttimes miserable wet is filthy. Employees are forced to don vacuums, cleaning only the centers of the floors. Showers have orange mold and treadmills which give no restrictions on time spent on them have a disgusting buildup of skin cells/dirt on base of treadmills. Sink counters have a thick buildup of soap, grime on counters around faucets, sinks, fixtures and under towel dispenser. Disgusting. I'd rather never go back in spite of the 24 hr access.

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I love coming to this gym and especially this location. I switched over form LA Fitness simply for the fact it just wasn't my type of scene, it looked like everyone was in shape already, full makeup and a pickup scene. I changed to this location and no matter the day or the time of day I go, its always REAL people exercising, not chatting, not taking selfies. The best part is the hydro massage, i usually get those after my workout. Would love to have a sauna in the facilities though.

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AMAZING gym! Just was going here to train for an upcoming marathon... the employees are always helpful and friendly.....locker room is always clean showers are large water is HOT and never a wait.... good place for normal people to go work out not a gym for those with any anterior motive for being at the gym (find a date or show off muscles etc.) Membership is almost free it's so affordable! I fell safe and comfortable to working out here!

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Whenever I'm able to go to the gym, it's always in tip top shape. The locker rooms are clean, all of the equipment is ready for use, and all the dumbbells are on the racks. When it's time to go, they say "Have a nice day" which is very kind.

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I've been going to this gym almost about 5 months consistently. I feel as it is like my second home. I would give a truthful review. I take workout very seriously, therefore I disliked the fact that sometimes there are candy wrappers lying on the machines containers. I also do not see the point of having candies inside a workout place. The space and the equipment could be limiting around the evening. It is not ideal place for personal workout style for walking and jumping around. Other than that, this place is friendly. For my personal experience, there are small judgements, but it doesn't bother me.

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Clean facility, staff are nice and helpful. Gets busy after work hours though. They do have plenty of cardio machines but weightlifting area can become congested. Any other time of day the gym is great.

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Came into this facility to workout and was told that I have a huge balance at another facility in which I had not. The guy Jose didn't even apologize he said well cancel both then since you can't afford it. I left the facility so upset but didn't want to give up on my dedication to workout twice a week so I spoke to someone else and got it figured out. While working out I notice someone staring at me as I worked out. I figured this is not a good place to workout the vibe in this place is very weird, the location is not at all great but the website will give you options and I thought close to downtown Glendale would be great since I'm new in town but I guess Not. Do not go to this location the staff is Rude a lot of machines are broken as well and no one deserves to feel uncomfortable when their paying their hard earned money.

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They kept getting my information wrong when I first signed up. Other then that I've had no problems. The main reason I chose Planet Fitness was because I can workout 24hrs a day which comes in handy for me because I'm an athlete and also a single father and can't always get to the gym when I need to. I have never had much of a problem when it comes to waiting on a machine. I'm able to get my workout in and get out. Staff has been polite as well and there is always someone cleaning the place.

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I was a member for 3 years. I recently cancelled due to the low maintenance the company keeps on their equipment. I can attest that the staff is very friendly. Jonathan by far is the sweetest, most caring member there but unfortunately they really need to upgrade some equipment. Planet fitness was the first gym I ever joined and I am thankful for all the great staff IN THIS LOCATION... others not so much...

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 121 reviews.

The address is: Located Next To Auto Zone, 5121 W Glendale Ave, Glendale, AZ 85301, United States .

The contact number is +1 623-748-9223

This service is listed under Gym .

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