Maryland Athletic Club, located in the Hilton Garden Inn Baltimore Inner Harbor, offers top-notch athletic facilities. With heated, saltwater pools, extensive fitness equipment, and a variety of group classes, it caters to different fitness needs. Personal trainers like Jason and knowledgeable staff ensure members feel welcomed and supported. The gym maintains a clean, spacious environment with additional perks like free parking and towel service.
However, many users express concerns over billing practices, citing unexpected charges and difficulties with membership cancellation. Issues with staff attitude and equipment maintenance also arise, detracting from an otherwise high-quality experience.
Pros:
- Clean and well-maintained facilities
- Heated, saltwater pools
- Variety of group classes included in membership
- Free parking for up to two hours
- Friendly and helpful staff
- Not crowded, a calm environment
- Towel service provided
- Personal trainers receive positive reviews
- Convenient location in Baltimore Inner Harbor
- Offers daycare service for children
Cons:
- Questionable billing practices
- Issues with equipment maintenance
- Concerns about staff attitude, especially front desk and new management
Location / Contact
- Address: 655 President St, Baltimore, MD 21202, United States
- Phone:+1 410-625-5000
- Website:wellbridge.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 655 President St, Baltimore, MD 21202, United States .
The contact number is +1 410-625-5000
This service is listed under Athletic Club .
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aliyyah abdul-adl
5 years ago
Everybody at the Mac is friendly and wonderful. From the management to front desk! I joined last month and I love it. I was gifted to training demos for joining and it was the best thing ever. Tiffany Fowler is one of the personal trainers and that who I was paired with for my demo. She’s knowledgeable, kind, patient and damn ( can I say that here? Lol) good at her job! Anyway, Mac is clean, gorgeous, and spacious. I dig it.
DAWN CROPF
5 years ago
"New management" and new employees should work on their customer service skills. I have been going to the MAC over the summer months for over 10 years and loved the gym, personnel, instructors, location, just about everything about the place. This summer I have noticed a decline in the environment and an increase of fees. I think next summer I'll find another facility that appreciates having me as a client.
Explore Best
5 years ago
I have been a member at MAC harbor east for over 10 years and each they find reasons to charge my credit card an extra month when it comes to cancellation. Otherwise the gym itself is fabulous and consistent.
Jimmy G
6 years ago
The salt water pool is amazing. Hundred times better than normal chlorine pools.
Mr. Uwimana
6 years ago
A bit pricey, but is low-key, not crowded and has childcare.
P. Kay
6 years ago
Great gym with free access guests of the hotel
John Fan
6 years ago
Great facilities, nice staff, rarely crowded
Ahmad Alshamsi
6 years ago
Very huge and clean gym with every thing you need
David Fontana
6 years ago
Its my gym and therefore I want it to be perfect but I feel like they wait too long to fix the equipment once something breaks and their steam room hardly ever works. What's worse they blame it on the members that the steamroom keeps breaking. Opening and closing the shower door does not break the steam room guys.
Maggie David
6 years ago
I go multiple times a week, the staff are friendly and willing to help in anyway they can. they have a kids club where you can put your child in for up to two hours, just make sure to call ahead (you can call the front desk and ask for the kids club). the regulars have become like family. it can be intimidating if you're just starting out, but all you need to do is ask for help and there are so many friendly faces willing to help