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Maryland Athletic Club, located in the Hilton Garden Inn Baltimore Inner Harbor, offers top-notch athletic facilities. With heated, saltwater pools, extensive fitness equipment, and a variety of group classes, it caters to different fitness needs. Personal trainers like Jason and knowledgeable staff ensure members feel welcomed and supported. The gym maintains a clean, spacious environment with additional perks like free parking and towel service.

However, many users express concerns over billing practices, citing unexpected charges and difficulties with membership cancellation. Issues with staff attitude and equipment maintenance also arise, detracting from an otherwise high-quality experience.

Pros:

  • Clean and well-maintained facilities
  • Heated, saltwater pools
  • Variety of group classes included in membership
  • Free parking for up to two hours
  • Friendly and helpful staff
  • Not crowded, a calm environment
  • Towel service provided
  • Personal trainers receive positive reviews
  • Convenient location in Baltimore Inner Harbor
  • Offers daycare service for children

Cons:

  • Questionable billing practices
  • Issues with equipment maintenance
  • Concerns about staff attitude, especially front desk and new management

Location / Contact

Rating Stats

4.3

out of 5.0

13 reviews
5.0
2 reviews
4.0
2 reviews
3.0
4 reviews
2.0
39 reviews
1.0

Reviews (60)

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This is my favorite gym that I've ever belonged to. No creepy dudes trying to talk to you and the staff aren't pushy about promoting their specials/offers etc. The classes are wonderful and the people are great!

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I used this gym as a hotel guest but I overall decent size gym for a city great pools. Equipment is well maintained and even during peak hours it wasn't to packed

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I didn't understand perfect until I went there... I know... I know the saying about nobody's perfect... however this Gym makes you want to be just has great as they are!!! Seriously...

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Do not sign up for this gym. As many have complained previously, they make it very hard to get out of a contract. I signed up for this gym some time in 2009 and cancelled in 2019. Ginger Apodeca from accounting claims I never cancelled when I have proof stating otherwise and her resoluation to customer dissatisfaction was telling me my past months ( I cancelled ) have gone to collections. Great way to treat somebody who has spent 10,000 on your gym and made it very difficult to cancel. I would avoid at all costs.

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Pros-1) Luxurious, calm and not crowded.2) Intermittently they run offers such as- the one time joining fee of $299 will be waived, you will receive $200 worth of credits in your account that you can use towards some sort of a training at the facility, $20 will be waived from the monthly membership fees for the first month or if you join mid month, the fees for the remaining days of the month will be waived off.3) Some hotels in the area will let you use this facility for free if you are a hotel guest.4) For $177 a month (per couple), you can use any and every item that this facility offers such as gym, yoga, squash court, swimming pool, Pilates, etc.5) The facility has an indoor/covered parking garage in their basement. MAC validates the parking for max 2 hours per visit.6) There are multiple fitness options available. For example- they have one pool for babies and moms, another for lap swimming only, another for both lap as regular swimming and a jacuzzi. All their pools are indoor, heated and salt water (not chlorine). Moreover, you do not have to carry your own towels or kick-boards or floatation belts, they have everything that you can use for free. You do not have to pay for using the lockers, it is free for day use. There is a fee if you want to want to use it overnight.7) They also have an option for day visit for a fee, if you want to just come for one day.8) Their pricing is on par with Merritt Club Canton, so I did not find MAC’s basic membership fees expensive.9) The staff is friendly.Cons-1) Mandatory lock in period of 3 months, which means that you have to pay upfront for 3 months membership.2) They are pushy. For example- you will be told that their offers are valid if you join right away. That might either force you to join or walk out.3) Coaching fees are not included in the membership fees. For example- if you want to learn yoga or swimming, you will have to pay extra fees over and above your membership fees. So, beware of this one.4) The facility is very small. For example there are 3 swimming pools next to each other. The pools are not deep. The max depth of the lap pool is 4 feet and the lap/regular combination pool is 6 feet.6) Since their membership fees include all types of fitness options, you do not have the option to pick and chose the ones that you are interested in. Which I think is such a waste of money. For example- I want to join their gym. I don’t know to swim. Yet, I have to pay for everything even though I might not use them at all.I wish they had a pick and choose option, I would have joined right away.

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Wonderful Gym! Very Clean.... Amazing helpful loving staff.

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Great place to workout.. beautiful facilities and helpful staffs 💪🏻 …

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Still trying to collect money from my dead husband after his extensive illness. Scum of the earth, money grubbing con artists.

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Closed early with no warning july1st. No signs on doors explaining this or apologizing for it.

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I was part of the MAC for about 5 years, signed my cancellation letter to end my membership back in May. However, I was entered into a new contract without my signature for a different amount.I started calling the MAC since July 3rd, finally received a call from GM on July 9th, after a total of 10 calls. Who told my that he has approved my refund.On July 15th, I still have not seen the refund, so I called the MAC again. They told me to contact their corporate accounting. After talking to corporate accounting, they told me that they have not received any communication regarding my account.So we are now 2 weeks since I first started contacting MAC regarding a refund for a service I did NOT sign for, and still have not received any refund.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 60 reviews.

The address is: 655 President St, Baltimore, MD 21202, United States .

The contact number is +1 410-625-5000

This service is listed under Athletic Club .

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