Merritt Clubs Downtown Athletic Club

Been a member now for almost nine months. The downtown club is a great facility. They have a great range of fun classes with excellent instructors. Only issue has been with confusion around my membership account and billing. It took a while but they seem to have fixed the issues.

This is a good gym. I like the Fort Ave location as well. I haven’t visited the others yet because I’m new to the area and new to this gym. The staff at Fort Ave is a little more friendly and helpful. Downtown didn’t give me a tour or show me anything when I first signed up and they aren’t as friendly and welcoming but still very good customer service in that they keep things clean and organized and still cordial. My only gripe is that they don’t provide masks at Merritt Club. I’m vaccinated and they require masks which is fine because everyone still isn’t vaccinated (idk why) but I forget to bring a mask sometimes and I have to leave and go to a convenience store and spend money to also buy a mask that I won’t even be able to use after my workout. I emailed about it and they said it was cost related but I look at the number of people who go to the gym and I know my rate isn’t even the highest and I pay $99 a month so it seems kind of ridiculous not to have a bulk order of masks for people who forget them (most people don’t. I haven’t forgotten mine the last 3 times I went) but it would be nice to have them there if you do. I know other gyms don’t charge as much and they provide masks. As great as this gym is it felt insulting to hear they can’t provide masks (if needed) because of cost. Hopefully this gets to someone higher up and this is reconsidered. It would make this gym even more quality. This isn’t just the downtown location that does this to my knowledge but this is the one I use the most. When they provide masks if needed, I’ll make this 5 stars. I really resent having to walk up 2 blocks to go buy a mask on those busy days when I’m forgetful before my workout it kind of messes up the vibes and good energy of my workout too.

This gym is great. Friendly staff, clean gym, nice equipment.I would like to put extra emphasis on the cleanliness of the gym. I’ve never seen a cleaner gym and the guy who is always cleaning at the gym, Francisco I think, is a super hard worker. Anytime I’m in the gym I always see this man working extra hard to keep this place as clean as it can possibly be. Shoutout to Merritt and Francisco! Please let him know his hard work doesn’t go unnoticed and is very appreciated.

Great facility!!! The facility will only allow 1 guest per year, that is one of the disadvantages.

Great gym before the pandemic. Now they offer a fraction of the service for the same price and seem to only be focused of money. Fingers crossed they come out better on the other side of the pandemic but my family won’t be returning.

Merritt DAC is a professionally run gym with great instructors for their classes, up to date, modern well maintained exercise equipment and a very spacious uncrowded facility. The membership is extremely diverse-young, old, brown, white, black, Asian-a truly integrated, friendly and congenial atmosphere.

Your gym may be the last thing on y our mind during COVID, but I have begun checking it out again, and this Merritt location is absolutely making every effort to keep members safe. I skip the locker room entirely, but the spacious workout areas are distanced and with plenty of santitizer at the ready. The staff is relentlessly friendly, which can't always be easy for them right now. I am cautious and conservative when it comes to my choices during the pandemic, and I can honestly say I feel safe at this location - and getting physical again has helped my mental outlook quite a lot.

I've been using the Merritt Downtown Club for over three years now and I'm very pleased with the facilities. I generally go during the early afternoon I'm always able to use the equipment for my routines when I need it. They take COVID seriously and implement and enforce the necessary precautions. The staff has always been friendly and helpful.

I have been a club member for about a year. This is a great facility with variety. I recently completed a survey and submitted a few questions/requests. In less than two days, management responded to me. We were not in 100% agreement, but I was heard and acknowledge. I can't ask for anything else. Management is excellent and runs a quality fitness center.

I haven't been back to this gym since the pandemic, but previous to that, I was a member for a year. I liked this gym and all of the amenities. There was gym equipment you could find along every hall and all types of classes. I was a big fan of the indoor track, but on hot summer days, it felt like the A/C would only cool one corner of the loop, making the rest of the run really uncomfortable. The locker rooms were clean and everyone was really nice. Price was a little high but manageable of you have the extra income. The only reason I left was because I couldn't see myself going back to the gym during the pandemic, even with safety protocols.