Edgeworks Climbing Bellevue

This was my first climbing gym coming to the Seattle area and it used to be good. Now I’m paying a higher fee for the same routes. I froze my membership for a month only to come back to the same routes that I left off with. The bouldering routes are very much power/strength based with little technique and now half the gym is for their climbing team training. Not sure if it’s because of management change but I’m starting to looking into a different gym for new, interesting routes.

Lots of bouldering routes and a very friendly staff. They have a 30 day intro pass for $99 which is a pretty nice deal if you wanna try it out for a month.

I’m fortunate to have been all over the country and tried lots of different climbing gyms. I’ve been at Edgeworks for over a year now and this gym is pretty meh. I climb here because of friends and because it’s the least painful drive for indoor climbing in the area. First gripe, the staff is hit or miss. 1 out of 4 staff members might acknowledge your existence 👋🏽 when you come and go. And some are quite rude if you accidentally infringe upon their not so obvious instructional activity, and they’ll abruptly let you know if you do. Sorry my guests don’t know all the climbing etiquette on day one, we’re just focusing on the climbing being safe and enjoyable for them. Last gripe, and super annoying, they only offer one-year-long memberships on a single day of the year. Maybe they should offer that membership for a month or more a year, so folks can switch over? Maybe find a way to reward $$ repeat and lifelong customers for their commitment? Maybe offer a discounted Day Time membership (6am-3pm and or M-F) with a drop in discount for time access outside of that? Management ought to look around a bit more because plenty of gyms do a much better job of keeping their customers happy. Also, the climbing classes I have taken at Edgeworks Bellevue have been very informative and the instructors were top notch, so keep that up! Cheers!

Gawdddddaaaamnnn! I love this climbing gym!

Went in today to climb with my two boys as we have done 6 times over the summer. They change the bouldering routes frequently, and always have a variety of easy ones for us. It's not very crowded, and is a typically pretty chill and very enjoyable. Today though our experience was different. The two employees at the counter really didn't want interact with customers at all. When I was finally able to ask for a refill of a punch card, she dismissively sent me off to an iPad to fill out paperwork I hald already filled out. Then I had to fill out another form with the same information. Which I had also already filled out. I asked if this was all really necessary since I had already done it, and she said rudely that I had to re-enter all that information every time. For every person in my party. How many times do you really think I want to enter my information on an iPad without automcomplete? Especially when all that data is already in your system. I gave up on the third time I had to enter my physical address (why do you even need that?!) - before I even got to the other pass holders. I came to climb not to enter forms on someone else's iPad. Next time I'll go to Vertical World/SBP if I want to climb or an Apple Store if I want to play with someone else's grimy iPad on a stand. This employee's behavior was enough for me to decide to take my business elsewhere despite actually liking the facility itself.

I really do not like the setting at this gym. Most boulders have no alternative beta for short people and the when it does exist it is often quite dangerous (bad foot hold directly over a volume at the top of the wall, etc). Also, the lead grading especially is wildly inconsistent. I've decided to end my membership here, as I have had more fun in the past as a member of a different gym in the area.

The “safety” person who walks around pestering customers could do a better job of talking to people. Very condescending. Not something you want to encounter, especially if you’re paying a lot of money to use a gym. You’ll know when they come around, it’s very off putting. I have friends that have used the gym a lot when it was stone gardens and since the change over they dislike the difference in management as well and will not be renewing any of our memberships. Plus they charge more and have not improved the gym at all. In fact they have taken away the auto belays.

Beautiful gym but completely clueless front desk staff. One staff member allowed my girlfriend to refresh her self with the rope before her belay test. Then a second staff member decided that me standing by her qualified as “teaching” so he didn’t allow her to take the test. All of this right in front of staff member #1 who gave her the okay to begin with and then just smiled and nodded. I understand your policy about customers teaching each other but make sure they’re actually teaching each other before just assuming wasting their time and money. It would have also been nice of staff member #1 to speak up instead of just nodding and smiling as we get our belay test privileges revoked for something he told us to do.

This climbing gym is very solid, with a variety of routes and a quite nice weightlifting area. However, I have a couple of concerns:1. The crowds can be very hectic. Going here early in the morning or later at night is generally better.2. Compared to other gyms, climbing gyms, and public exercise facilities I have been to, this one does not feel as "inviting" as others, especially for beginners. It seems like people have well-established groups that might be hard for a beginner to join.I think the front desk could be a bit more energetic, and also give some initial guidance of how to start, such as tips, tricks, and gear.

Tough but fun gym! Staff is super helpful and everything is pretty easy to understand!