Maxx Fitness Clubzz Bethlehem

The gym is big ,very friendly staff..the only complaint from alot of members including myself is, most of the cable attachments are worn out beat ,clips for the cables are broken or missing..this tells me management either doesn't care or isn't paying attention..easy fix guys,u have a nice club let's maintain it

This is probably the worst gym I’ve ever been to. It’s never clean, there is very rarely cleaning supplies to wipe down machines after yourself and the worst part is the air has been broke for months so the gym is kept at 80 degrees with one fan for circulation.

Like everything about it except that those who use heavy weights on the smith machine don't remove them when they are finished leaving beginners at a loss to use that piece of equipment. A sign posted reminding people of courtesy would be a good start.

Filthy!!! No sanitizer at the paper towel stations so people wipe their sweat all over machines because they have no sanitizer. Gross. A health hazard. Went to Planet Fitness which is les than 2 miles down the road. They are GREAT about having sanitizing stations full of sanitizer and towels. I can't believe Maxx doesn't care about cleanliness. It's disgusting. In a world of Covid, you would think they would care about stuff like this.

Air conditioning hasn't worked all summer and they haven't made any effort to fix it. "Free WiFi" has been down for months. I've complained to multiple staff members since July and nothing has been done about it. Don't waste your money.

Totally unacceptable and unhealthy that the air conditioning at the Bethlehem Maxx is not working nor are they planning to fix it. Front desk staff are telling everyone they are on 3 waiting lists. I cannot believe this is true. What I am hearing is that they are not planning to fix it until maybe the summer is over. The group x and spin room are disgusting. I guess Maxx truly does not care about their members, staff & instructors. I already sent an email to corporate and have not received a response.

I've been here since they opened. I'm a senior and can't take the heat while trying to work out. No AC. ridiculous. One of the hottest summers we have had in a long time and it was often cooler when I stepped outside. Time to go elsewhere, they don't seem to care one way or the other. Too bad.

After 2 years of cancelling my membership, I suddenly get multiple charges of $189 and several $20, 10 charges. My contract was only for one year. They said "you are still a member from month to month after one year" I CANNOT BELIEVE THIS IS HOW THEY PROFIT OFF OF ME.Will be disputing this with my credit card company.

I just ended my 4 year membership because Jordan, the manager at Maxx Fitness on Easton Ave, was unwilling to compromise due to a simple billing error. This is a common theme in this gym, their billing department overcharges or something gets messed up and the customer is the one paying for it. I would have loved to continue my patronage there but unfortunately Jordan made that impossible.

I have had the worst experience with this company and specifically this facility. I was a member of the gym for about 4 years and during the end of my contract I signed up for the personal training program. I started working a job that had me seated most of the day so I wanted to get in a work out with proper training. I work from 10am-7pm and told them I needed them to be able to work with my schedule before I even thought of tsigning that contract. They agree it wouldn’t be a problem so I signed up for 6 months of 2 day training at 240.00 a month not including membership fees.The training staff there was an absolute joke. In the six months of having the training I had less then a hand full of sessions with a trainer and they assigned me 3 different trainers who had. They constantly canceled on me didn’t know was arriving or couldn’t work with my schedule which was the whole reason of me signing on that dotted line. And when I went to cancel the membership and training all together the trainer I had who was the “ training manager” texted me making me feel bad about my weight saying I clearly didn’t care about my health and calling me lazy. I went in person with a typed letter and my signature with the date to cancel my membership and training back in March of 2020 before the pandemic closed everything down. And since then I have been charged an about of around 300.00 . After the first time they charged me I called their facility and complained about the charge they told me they they were having some issues with charges altering returning from their long closure due to Covid. I called my bank disputed the charges and blocked all future payments. The reason I did this is because after having a horrible experience with their training team I finally read their reviews and this is something that that have repeatedly done with other customers. They don’t have a corporate number which makes it impossible to get anything fixed in your account. Now I have been charged again from this company through their new LLC. When I saw the charges on my bank account I immediately called to ask them what was going on. They said they had no trace of my new charges. This company is shady, filled with unprofessional team members and will steal from you. They started off with small $2 charges after they changed their LLC to see if I picked up on it then charged me continuously $10-$20 each time. I will be handling this with my bank but please be warned of how this company works. Read their negative reviews and check the B.B.B to see how this company is actually run before signing up with Maxx Fittness.