Maxx Fitness Clubzz Bethlehem

Good equipment, big gym, but you get what you pay for. The place is dirty and lots of people don't wipe down the equipment. And they are sometimes out of supplies like paper towels and spray.

Would definitely not recommend it because of the ridiculous cancellation policy. Also, was not told about $40 yearly charge. Asked if i could get a refund for just one month even tho they can that I didnt even use the facility in the past 3 months, they still said no.

This is the most crooked company I've ever dealt with. I moved away from this area over a year prior and this company would not let me cancel without outrageous fees until I was physically there. Then, once I cancelled they said I had to pay one more month. Fine. Then the next month I get charged for another month and another $40 yearly service fee?! They insist I have to pay it even though I cancelled the month before. This has been the most infuriating experience. Sick, money grubbing, crooks.

I went here when max first opened between 2013 and 2015. I left because I moved. Never had any problems with the cancellation. I came back in 2018 and there’s never been a problem atleast with working out and just overall service. Only negative is they have maybe 2 employees that can make the protein shakes right. Some can’t at all and u just get water. Overall the gym experience is fine.

Update 12/22/18: It has now almost been 2 months and many many phone calls and I still don't have all my money back and I was charged again. I can't believe it has taken this long to correct their mistake. This is the most ridiculous thing I have ever experienced.I've had my ups and downs here. The best I've got out of this gym is the personal training that I did. I lost about 10 pounds and learned many things. However, I've just noticed two days ago that they charged me $320. I called and they said they switched billing systems and personal training customers were accidentally charged twice for their service. For one, I had already stopped the personal training so I shouldn't be getting charged for it at all and two, who has $320 to spare?? It's now two days later, the transaction went through and all I was told was that they were writing names down of people who need refunds and a manger would call me within a couple days. I don't have a couple days to have $320 missing from my bank account. I've got bills to pay and things to do. Thinking about canceling my membership when it is up. I can't keep having these accidents happen and not have something done about it right away. Very very frustrated.

It's a normal gym, they have at least one of most regular equipment and a decent number of ellipticals and treadmills. The bathrooms are not too dirty, sometimes there are no handtowels. I haven't tried to cancel my membership yet but once I do I'll try to update my review. I'm moving away so I won't be living in the area to use this gym anymore. It's just convenient and only 3 minutes from my house. The staff are generally pretty nice, but the free Wifi almost never works and I have issues staying connected to it on my phone for no identifiable reason. Even when I ask the staff they don't know why it doesn't work sometimes.Update : I cancelled my membership the 3rd of June and I was told I would only get charged 10 dollars for July and August. instead I got charged the yearly $39 dollar fee. I called and asked about it twice. One person said they would refund me and another person said it's non refundable. Make sure you cancel 2 months before you want to leave and NOT around the month of August. It's convenient to go here but jeez the customer service is really questionable sometimes.

Worst gym experience ever. They will bug the hell out of you. I moved out of town 8 months into my membership, so I called and told them I wanted to cancel my membership. They informed me that I couldn't. As frustrating as that was, I understood because I DID sign a 12-month contract. So I paid the last 4 months and told them to cancel my membership once the 12 months were over.Now, 3 months after those 12 months, I have been getting harassed with calls to give them a new credit card for their file. Apparently they never cancelled my membership and now it is on a "month-to-month" basis, even though they assured me my membership would be cancelled after the 12 months that I paid.Now they are refusing to cancel my membership unless I drive out to them and sign paperwork in person.Long story short: DO NOT SIGN UP FOR THIS GYM. ANY OTHER GYM IS BETTER. I have never been this disrespected by a gym before (I have belonged to several). They only care about taking your money, and they will use every trick they can to take as much money as possible. Very shady.I will tell all my friends and family to avoid this gym unless Maxx wants to correct the ways that they have wronged me.

open 24hrs finally

Always running out of paper towels

Nice gym