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Amped Fitness, located at 3427 Colonnade Pkwy, Birmingham, AL, is a fitness center aimed towards anyone focused on personal physical fitness. The center offers a wide range of workout equipment and presents a welcoming environment, optimal for achieving fitness goals. The gym operates 24 hours a day, making it perfect for those with a busy schedule.

Despite the upsides, there have been numerous complaints about customer service and how clear the staff are about the contractual obligations when joining the gym. Billing issues also seem to be a recurrent problem many members have experienced.

Pros:

  • Open 24/7.
  • Offers a wide range of workout equipment.
  • Some reviews mention a good workout environment.
  • Customer service staff available.
  • Good facilities with ample space for workouts.
  • Some feedback mentions friendly and knowledgeable staff.
  • Deals available for membership.
  • Clean gym environment seen in some reviews.
  • Positive mention of events and promotions.
  • Some positive comments on personal training.

Cons:

  • Several customer complaints about unclear contractual obligations.
  • Unclear and complex procedures for canceling memberships as per some reviews.
  • Billing issues seem to be a common problem.
  • Some mentions of unprofessional behavior of management.
  • Frequent instances of broken or non-functional equipment.
  • Complaints about gym cleanliness and maintenance.
  • Customer complaints about loud music.
  • Some negative feedback about unresponsive customer service.

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
1 reviews
4.0
3 reviews
3.0
23 reviews
2.0
0 reviews
1.0

Reviews (42)

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I loved it! I went during peak hours (roughly 4-8p) & it was still spacious enough for me to do what I needed to do & get where I needed to go. The equipment was plentiful and the staff is very friendly and welcoming. Highly recommend

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Worst gym experience I’ve ever had. They lie/mislead you about training so DO NOT SIGN UP FOR THE TRAINING. When I confronted them about lying, they admitted to lying and admitted that this has happened to MANY clients. They tried to make it better by saying they ‘have a whole new staff’ and knew about it but won’t do anything about the past clients. Do not waste your time joining this gym.

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2nd time guest, like it very much. They work hard to keep please clean. Very good equipment.

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This is the first ever gym I started working out. It’s a great place to be here for working out. It is entirely a different experience.

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I have been given the run around about my payment plan at the Birmingham location by multiple employees. I had a balance due of $560 for the PT program (that my trainer quit half way through). I took a break due to having Covid and she never called to reschedule. Now I know it’s because apparently she’s gone. I had to get a new debit card so I wasn’t seeing the charges coming out of my account until i went to update my billing info. I asked to speak to a manager about breaking that $560 into installments because it’s was so much money that I didn’t know was coming out. They told me to leave my info at the desk and the Gm will call me back later that day and no one ever called back. The payment hit and emptied my bank account entirely. I’ve spoken to 2 managers about the situation and they keep saying they can’t help me even though the negligence of the desk worker is at fault and not my lack of trying to fix it. I’ve seen reviews from the BBB that this location constantly slaps bills on the customers and then avoids their phone calls.I have tried all avenues to find someone to fix it and this is my last resort. I’m not in a financial situation to just have an empty bank account. I tried to get it fixed but conveniently no one was able to help me until the damage had been done. Having an empty bank account at the beginning of the pay period right be fore the holidays is a nightmare as you can imagine. Like I told Andre im willing to pay it off I just can’t pay it off in its entirety at the moment. Now I can’t even afford to buy out of the membership. I really hope there’s something you can do to help me. This is not the way I expected my holidays to start. I didn’t see a cent of my paycheck and I don’t see how any of them could turn me away knowing they’ve bled me dry. The contract I signed was misrepresented to my by a desk worker named Nick. I would have never signed up to pay for something that would bill me even if they aren’t actively trying to provide the service. I have not a cent to my name I just need someone who actually wants to help me.

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Bathrooms look like crime scenes, ants everywhere in there, why have a sauna if it’s a biohazard since it’s rarely clean. Inches of dust on equipment and floors. Only reason they’ve got their reviews is their offer to get a free cooler drink if you leave it.Cheap price as a HVLP but broken equipment left and right

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My personal opinion is the gym is going down hill because lack of caring from the staff and Gym equipment is always broken and there is a lack of clip hooks for some of machines. I know it’s hard to find people to work these days but with a little assertiveness it can work.

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Great atmosphere! They have so many different machines so that you are able to do whatever work you you want. The staff is incredibly nice and will help you with anything you need. The locker rooms are very nice and clean as well which is good for a gym lol!

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I’m loving this gym! Plenty of high quality equipment, friendly staff, different areas to workout, affordable membership, and open 24 hours! The only thing I would suggest are disposable wipes to clean equipment or maybe someone on staff clean equipment throughout the day.Thanks Briana for the tasty smoothie and helpful information. You are awesome!

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Love the gym and atmosphere. Best part is it's open 24 hours. Which allows me to come whenever there is free time for me to exercise. I look forward to seeing my results in the next few months. Thanks for allowing me to become a member.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 42 reviews.

The address is: 3427 Colonnade Pkwy, Birmingham, AL 35243, United States .

The contact number is +1 205-407-4784

This service is listed under Fitness Center .

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