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Amped Fitness, located at 3427 Colonnade Pkwy, Birmingham, AL, is a fitness center aimed towards anyone focused on personal physical fitness. The center offers a wide range of workout equipment and presents a welcoming environment, optimal for achieving fitness goals. The gym operates 24 hours a day, making it perfect for those with a busy schedule.

Despite the upsides, there have been numerous complaints about customer service and how clear the staff are about the contractual obligations when joining the gym. Billing issues also seem to be a recurrent problem many members have experienced.

Pros:

  • Open 24/7.
  • Offers a wide range of workout equipment.
  • Some reviews mention a good workout environment.
  • Customer service staff available.
  • Good facilities with ample space for workouts.
  • Some feedback mentions friendly and knowledgeable staff.
  • Deals available for membership.
  • Clean gym environment seen in some reviews.
  • Positive mention of events and promotions.
  • Some positive comments on personal training.

Cons:

  • Several customer complaints about unclear contractual obligations.
  • Unclear and complex procedures for canceling memberships as per some reviews.
  • Billing issues seem to be a common problem.
  • Some mentions of unprofessional behavior of management.
  • Frequent instances of broken or non-functional equipment.
  • Complaints about gym cleanliness and maintenance.
  • Customer complaints about loud music.
  • Some negative feedback about unresponsive customer service.

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
1 reviews
4.0
3 reviews
3.0
23 reviews
2.0
0 reviews
1.0

Reviews (42)

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Was in town and wanted to try a new gym, this gym is legit. It’s clean,has a lot of top of the line equipment and even equipment I haven’t seen before. Definitely recommend this gym to anyone in the area

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Highly recommend this gym!! Great equipment, great environment, and excellent staff. shout out Jodie and Chris for the great interaction

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I love going to the gym here. Everyone and the climate motivate me to work out and I enjoy the service.Should do more things for veterans but they are awesome :)

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This gym is exactly what I have been looking for! The floor plan is laid out is great very spacious and amazing equipment! Jen gave me a tour of the place, and was extremely helpful! She was able to answer all my questions thoroughly and did not leave me with anything unanswered! I can’t wait To start working out in this facility! And a huge thanks to Jen for all the great help and making my first experience there phenomenal!

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Great experience at Amped Fitness Birmingham. Rob, and entire staff was awesome. Clean facility and great equipment. I highly recommend this gym if you live in the area or are just passing through and are looking for a nice gym to keep up with your fitness goals! 👍🏾👍🏾 The only thing I would say needs a little more attention is the mens locker-room, the toilets to be exact. Other than that I had a good experience.

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Horrible customer service and communication. I didn't even know who the managers are because they all don't seem to do much and clearly only care to keep a certain clientele. The last few weeks I was there the locker room wasn't clean and my locker was broken into. On my end I take responsibility for leaving my lock overnight but management didn't care at all that it was broken into they just informed me of what I did wrong. I was trying to tell them someone was breaking into lockers but was just dismissed. It could have happened when I was there. The only reason they knew I left it was because I told them. This was the PT manager I was dealing with. The front desk associate was very kind and apologized several times when I was canceling my membership while both the PT manager and who I later learned was the general manager stood 3 feet away and didn't try at all to help the situation. Every negative review here is about customer service and management. It's too bad because the equipment is great and plenty of it. I didn't want to change gyms. I own a business about 100 feet away from this gym. I could have been a good person for referrals considering I work with people in customer service.Reply to owner. I gave you a very detailed review. All you seem to have taken from it is the absence of cameras in the locker room. Which I never mentioned. It's was your manager's attitude about the issue that was the main problem. The review is detailed. No email is necessary. You're only responding now after 2 1/2 months because the review is catching a lot of attention.Update! After replying to the owner my business immediately received 2, 1 star ratings from 2 people who have never been to my business. One of them was from Florida both associated with this business.

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Great atmosphere great people. I absolutely love lifting here, I just recently upgraded my membership so I could have a personal trainer. I was paired with Branden Peebles and I could not have asked for a better person to guide me on my weight loss journey. He pushes me through each and every workout and makes sure I don't cheat myself. If you are looking for someone to help you with your goals I highly recommend him.

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I’ve been looking for a reasonably priced gym with free weights after having worked out at Planet Fitness for a good bit and Amped definitely has all the amenities I need plus some. Since Amped is pretty new to Birmingham, all the equipment is new and looks good. Recently, I started working with my trainer Brandon Peebles and he does a great job with giving me intense workouts and helpful advice. I definitely would recommend joining.

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I have worked out at amped for over a year and the staff, workout equipment, and monthly payment are hard to beat. I have done personal training with Branden Peebles and I would highly recommend him to anyone looking to improve themselves in the gym and in the kitchen. The trainers and staff at amped will encourage and inspire you to do better for yourself.

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One of the nicest gyms I’ve ever been to. High quality equipment with good variation. Not usually fighting for anything unless it’s prime time. Clean place and friendly staff

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 42 reviews.

The address is: 3427 Colonnade Pkwy, Birmingham, AL 35243, United States .

The contact number is +1 205-407-4784

This service is listed under Fitness Center .

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