Gold's Gym Bryan

Great experience, the staff is super friendly and the gym is great! I went in today and the front desk guy Colten was super helpful and friendly.

Aiden was incredibly helpful and kind while assisting me at the front desk. He went out of his way to make things easy on my end and had a pleasant and cheerful demeanor throughout the interaction. We need more people like Aiden in the world. What a guy!

Potential to be a great gym but has had equipment broke for months now. I have emailed the customer service email and not gotten a reply about new equipment requests or the fixing of broken equipment.

One of the staff members touched me inappropriately and though management initially took me very seriously and seemed like they were going to do something, I think they just told him to avoid me, but he definitely continued to work there.Facilities themselves are standard and well-maintained.

Locker room is usually dirty and lockers are broke and have been for some time. When staff gets around to cleaning the locker rooms it’s usually during peak times in the morning when people are trying to get to work. Obviously this gym is understaffed and customer service is not a priority with this establishment.

It seem like they dont do maintenance to this gym anymore like they used to, there are water leaks when it rains, equipment seems old and not secured to the floor, daycare had to be closed, abs machine been broke for almost 2 months, maybe its gonna end up going out of business thats why they do any new additions, machines been broken for almost 7 months

The trainers are really wanting to help you get better and do better working out! But they can't help how much golds gym chargers. Its expensive, on there website it says free personal trainer its a scam. You have to pay.

Tons of weight plates unlike almost every other gym you will visit. Small and great community. Amazing equipment you don’t see too often either. Definitely worth the value.

I am very disappointed in the quality and ethical decision making of the staff members at this gym. I canceled my gym contract, due to the pandemic. I was not using it and did not see the need to continue to pay for a service I was not using. I went in and put in my cancellation (filled out all the necessary paperwork). The team member I spoke to told me it would be processed first thing Monday morning. I purposefully went and canceled my contract before my billing period day (because of the 30 day rule) to eliminate me being charged for an additional month. However, the staff members forged my cancellation date from 12/5 to 12/10. Which would leave me having to pay in Jan due to my billing date. I called to try to get it fixed and the staff members were rude and unprofessional. I asked how a date could magically change and they could not account for the error. I then tried to explain how the situation appeared to me and the team member got an attitude with me... THE CUSTOMER ABOUT THEIR MISTAKE! Then told me that another manager Mr. Wilder would call me back to take care of it, but he did not ask for my number, nor would he tall me when Mr. Wilder was working so I could call him myself. Long story short, if you are cancelling at this location, please make sure that you keep documentation of your cancellation date for your records.

Great gym, I've been working out here for over 20 years. Friendly staff, good mix of equipment. People of all body types and age groups work out here, so don't feel like you'll be judged if you don't look like a fitness model.