24 Hour Fitness in Buena Park offers a range of amenities, including a pool, hot tub, sauna, steam room, free weights, machines, and cardio equipment. The facility aims to provide a comprehensive workout environment with various options for fitness enthusiasts. However, frequent complaints about cleanliness, broken equipment, and limited operational hours have drawn mixed reviews from its users.
Despite some positive feedback about friendly staff and a decent layout, there are significant concerns about maintenance and customer service. Many users report equipment malfunctions, unsanitary conditions in locker rooms and showers, and the gym not being open 24 hours as advertised.
Pros:
- Extensive range of equipment.
- Includes a pool, hot tub, sauna, and steam room.
- Friendly and helpful staff.
- Convenient location with ample parking.
- Never exceedingly crowded.
- Good layout for social distancing.
- Various fitness classes available.
- Knowledgeable trainers who provide workout guidance.
- Plenty of cardio machines.
- Great for early morning workouts.
Cons:
- Poor maintenance and cleanliness.
- Frequent equipment breakdowns.
- Limited hours, not open 24 hours.
Location / Contact
- Address: 8430 On the Mall, Buena Park, CA 90620, United States
- Phone:+1 714-236-1800
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 124 reviews.
The address is: 8430 On the Mall, Buena Park, CA 90620, United States .
The contact number is +1 714-236-1800
This service is listed under Gym .
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Don Frasco
4 years ago
One of the bigger gyms that has a 4-lane swimming pool with another smaller pool adjacent to it. Restrooms were.dirty and showers are really outdated. No spinners for swimsuit and no plastic for wet clothes.
Ron H
4 years ago
Horrible service, when asking for a manager there was no manager onsite and multiple staff told me I had to come back the next day and they couldn't help me. This was around 11am on a weekday. I had to ask them to find another location that had a manager and they attempted to call another store with the same situation with no manager onsite. Being resourceful on my own I was able to get things settled with a neighboring location. The lack of empathy and helpfulness would make me never come to this location.
WhoLeeOohPonce
4 years ago
disgusting restrooms.. theres like 20 trail mills but only 10 work. some of the staff members are nice and the parking is huge other than that it sucks. i cant wait for a super sport in Buena park.
Christopher Huynh
4 years ago
Broken equipment that hasn't been fixed in weeks. Dirty facilities, including the showers. Too much crammed into this place, I wouldn't come here again. Trust me, sign up got a Super Sport and you won't be disappointed
Mag Alcazar
4 years ago
the water leak it's really bad, water gushing out thru the back plate on the wall, it has been like that for months. The smell it's really bad!! Restrooms and showers are disgusting.....🤧🤧🤧🤮🤮🤮How does this place passes inspection, this is a healthy hazardous because of the mildew on the wall.
Rafid Al-Kaisi
4 years ago
This is the worst 24 branch in CA or may me in all US, always pool and Jacuzzi out of services. Always no shampoo, showers all broken, water in small pool full of dirts and smell bad, always toilet are dirty , you can find germs everywhere inside shower green color on and around water tab, the location and the parking is perfect but i don’t know why the 24 management not paying any attention for this branch.
JAY AGUSTIN
4 years ago
Thank you so much for helping me! Came in to workout the other day thinking I was just going to do cardio. Was approached by a trainer and they totally taught me how to use the other side of the gym. I don't usually lift or anything, but you bet I'm going to now! LOVE THE STAFF here, the gym can use a few updates, but you can tell they are keeping doing the best they can to keep it clean and fix what they need to fix!
Oscar Gonzalez
4 years ago
Gym is pretty good. Decently maintained. Could use WD40 here and there on some machines.Avoid the restroom at all costs. The stench is unbearable. Poor ventilation. Management should be required to shower every day there to appreciate how disgusting it is.
Brian Maurer MTB
4 years ago
The layout of this location is not too bad. One thing I particularly like is the stationary bicycles are near the door. Allowing for better airflow in that area when on the bike. Seems a few 24-Hour fitness location's do not run their AC past a certain hour at night. Although, it does appear this 24- Hour does run their AC more than others and is greatly appreciated. Even still 20 mile bicycle ride at the gym, leaves a puddle of sweat even with the AC.
Calvin Lee
4 years ago
The equipment is old and run down. The bars have no grip. Weights are never in the correct locations. You will spend most of your time looking for weights. The cardio equipment keeps breaking or will stop working in the middle of your workout. They don't maintain the facilities well at all and the place smells. The only good thing about this place is it's location. It's right next to my house. Otherwise don't join this gym. It's garbage.