24 Hour Fitness in Buena Park offers a range of amenities, including a pool, hot tub, sauna, steam room, free weights, machines, and cardio equipment. The facility aims to provide a comprehensive workout environment with various options for fitness enthusiasts. However, frequent complaints about cleanliness, broken equipment, and limited operational hours have drawn mixed reviews from its users.
Despite some positive feedback about friendly staff and a decent layout, there are significant concerns about maintenance and customer service. Many users report equipment malfunctions, unsanitary conditions in locker rooms and showers, and the gym not being open 24 hours as advertised.
Pros:
- Extensive range of equipment.
- Includes a pool, hot tub, sauna, and steam room.
- Friendly and helpful staff.
- Convenient location with ample parking.
- Never exceedingly crowded.
- Good layout for social distancing.
- Various fitness classes available.
- Knowledgeable trainers who provide workout guidance.
- Plenty of cardio machines.
- Great for early morning workouts.
Cons:
- Poor maintenance and cleanliness.
- Frequent equipment breakdowns.
- Limited hours, not open 24 hours.
Location / Contact
- Address: 8430 On the Mall, Buena Park, CA 90620, United States
- Phone:+1 714-236-1800
- Website:24hourfitness.com
Rating Stats
Reviews (124)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 124 reviews.
The address is: 8430 On the Mall, Buena Park, CA 90620, United States .
The contact number is +1 714-236-1800
This service is listed under Gym .
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angelo reyes
4 years ago
Probably one of the best gyms in OC. The equipment is pretty new and they are always finding some way to improve. Everything is also kept clean which is important to me. Great customer service. Staff is always nice and helpful. Manager, Derrick is super nice. Willing to give pointers about workouts and equipment recommendations. Overall, great place to get a workout.
Andre Vivas
4 years ago
Great place to work out. Machines are always plentiful. Staff is awesome. Also on my first visit, I needed help with finding some things like the locker room and a staff member walked me directly to locker room and gave me a little tour. Turns out the person that gave me a tour was the General manager. Now whenever I go there, that same manager I believe his name is Derrick always acknowledges me and shakes my hand and knows me by name. Pretty awesome.
Romany Gerges
5 years ago
Customer service is so weird someone called Basil we asking for joining and try three days trial as they offered and my wife told hem we registered before but we didn’t go he told us no if you make it again i will kick you out from the system he so rude and no body has an enough information how to serve members
Martin Sandoval
5 years ago
The gym is alright sometimes the weight room is messy and kinda dirty the bathrooms are very filthy and the paper towel dispenser is always out of paper
Dancia Newcomb (Peaches)
5 years ago
My favorite jacuzzi and pool! Nice gym and friendly employees. LOVELY LITTLE COMMUNITY THERE
Frank Ramirez
5 years ago
Needs .Major upgrade. Filthy dirty, especially bathrooms. equipment broken for weeks, a/c not working. Ill take a lil drive for a better one.
Dana-Lee Ridgway
5 years ago
Don't go to this gym in Buena Park unless you are already fit. It is not like Planet Fitness and judgement free. The people at this particular gym are mean and nasty. Planet Fitness is a good gym for people who are starting a fitness plan.
Roberto Ruiz
5 years ago
This location is always filthy, the changing rooms smell like they’ve never been cleaned. The urinals are constantly broken and the sauna if a mess. I rather drive to other locations even though this location is only minutes from my house....
luis rojas
5 years ago
Worse customer service ever for a gym,, and be careful if you add someone to your account., you might be be responsible for fees your add on member don’t pay ., when you try to be nice to your add on members and it’s a nightmare at the end ., I almost had a heart attack when trying to fix that problem., cause only managers can do that or if you want to cancel your membership you have to go in Monday to Friday on regular hours like on these day we have time for that ., I like to go to the gym to get my stress out not add more stress to my life., and if you tell them that they will call the police on you ., yes you a customer that’s how they fix problems there easy ha., just because you tell them the way you feel about them., but you know what I am so happy that happened to me ., cause after 15 years of going to that gym that’s how they appreciate my business., I will be laughing when this gym closed down., cause they pushing customer away., you think you only loose one customer naa., my wife my mom my family will cancel too., so think about that my friends., customer service very important these days., but now I am with “golds gym “ very nice gym on Euclid and Katela., best experience ever., I am very happy now., so there you have my experience with 24 hours fitness gym.,,
Daisy flower
5 years ago
The restrooms smell awful! The machines are always broken! The people are very rude! I got a membership because it was closer to my house but I got to say Gold's Gym is way better!