Niagara Climbing Center

I planned my son's 7th birthday party here. I called and set it up the first part of Nov and his party was the 1st weekend in Dec. I advised that all the party rooms are upstairs. I let them know that his grandmother that is attending the party cant do stairs and is there anything they can do. I was told he would speak to his supervisor and call me back. I waited 3 days with no response. I finally called them back and after being put on hold several times that yes they could accomidate me if I changed the party from sat to sun and from 1-3 to 1230 to 230. Ok fine I reschedule everything and move forward. I call the week of the party to co firm and they again told all was good. I arrive 1/2 hour before the party time on Sunday only for the guy to tell me he has absolutly no idea about it. Ut was in the computer , but they dont have rooms donwstaris to do a party. He went and got the manager and she was helpful and trying to make sure it was handled by telling me we could do it upstairs cause there is an ELEVATOR!!! Why was this not to gold to me in the beginning. The staff at that point was helpful and making sure the party went well, but then processed to insult me by giving me a buy one get one coupon that expied in 2 days after the party. I paid the entire bill that was owed, as I didnt want them to think I wanted anything for free but damn you can atleast offer. I got nothing. I would not recommend this place just based on poor customer service.

Sam and James are the BEST! Thanks for a great experience and for the awesome music! We will definitely be back again! Highly recommend for a rocking good time!

Great place to climb at! There are lot's of bouldering problems & they have recently created a climbing cave (bouldering problems on a low ceiling)! NCC has a great vibe too. The staff is very friendly, the music is great & the walls are wooden which gives an authentic style to the gym! Go climb at Niagara, it's better than the large chain climbing gyms that are popping up in every city. This place has style!

This place is amazing the people are nice it’s fun for any age and it’s a great time. One of the workers suggested which walls I do and how to do them so I thank him. This my first time going to a rock climbing place and because a Niagara climbing center it will not be my last

Samantha the party coordinator did such an amazing job! She really made my son’s birthday party special. She was approachable, vivacious, and really gave all the kids a great time. Also, Jimmy at the front desk was very helpful and answered all of my question. The facility is well kept and the climbing is very well rounded. I would recommend NCC to anyone and everyone.

I think this place is great! I'm new to rock climbing, so a friend and I went to experience it for the first time. The staff couldn't have been nicer. Happy to assist whenever we had questions. Now we try to make it over there every other week. Great rates, I really just cant say enough about how much I like this place! James is awesome!

We hadn’t been there in a while and we were so impressed with all of the new updates. Jake and Sam took impeccable care of us with instruction, support and Band-Aids😀 Had a great time. Varying degrees of difficulty with the color coding made for an exceptional and competitive time. Perfect way to spend the afternoon. Will definitely be back. Thank you. It’s definitely a one-of-a-kind place

I’ve been climbing here every week since I was 5 years old and now I’m 13 still going every week

Only place in the area. Top roping as first timers were fun both times we went, but once we tried bouldering it seemed sort of ridiculous... problems were difficult to distinguish and not well planned. The rates are cheap and the student discount is good, but I don't see myself growing in the sport in a "gym" like this.

Great prices for children’s birthday parties. The staff was excellent. The party room is clean, bright and inviting with enough privacy from the climbing area. My daughter had such a nice time and I would recommend it for any child’s birthday!